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Sales Administrator
2 weeks ago
Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We’re equally delighted to have been named one of ‘The UK’s Best 100 Companies To Work For 2021’, to have scooped an impressive 6th place in the telecoms sector and to have been awarded a 1* accreditation by Best Companies - the highest level awarded Best Companies, the renowned employee engagement specialists.
Our teams are experts in their field, passionate about finding the right solutions for our customers and committed to supporting each other. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference.
This role is within our specialist mobiles team.
You will represent and promote Focus Mobile by delivering exceptional end to end service delivery and being a point of contact for customers, ensuring that the customers’ orders are provisioned smoothly and efficiently.
This will be heavily administration based with communication to other internal teams and our customers.
Main duties include:
- Deliver outstanding customer service
- Provision of mobile orders
- Assist and support mobile sales team
- Managing customer accounts
- Updating system for handset orders and invoicing
- Handset purchasing through 3rd party suppliers
- Answering questions about products and services
Essential Skills:
- Excellent organisational and time management skills
- Effective at managing multiple competing priorities
- Maintaining a high workload
- Administration experience, using excel and word
- You need to be a confident multitasker, who is resilient and shows great team spirit.
At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
Additional pay:
- Yearly bonus
**Benefits**:
- Additional leave
- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexible schedule
- Free or subsidised travel
- Gym membership
- On-site parking
- Profit sharing
- Referral programme
- Sick pay
- Store discounts
- Wellness programmes
- Work from home
Schedule:
- Monday to Friday