Claims Specialist

1 week ago


Basingstoke, United Kingdom Office Angels Full time

**Role: Claims Specialist**

**Industry: Insurance**

**Location: Basingstoke, Hampshire**

**Salary: £28,000**

Office Angels have teamed up with a forward thinking, dynamic client who are in the insurance industry, are looking to recruit a **Claims Specialist.** This role is a busy role and you can work from home and in the office. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this companyand sector.

**The day to day duties in your new job will be.**
- Provide a high level of customer service at all times through the achievement of service standards and an awareness of customer expectations and perspective
- Communicate all claims decisions in a timely and appropriate manner and ensure that communication during the assessment process is regular, timely and clearly documented.
- Work with the Customer Care rehabilitation team in promoting and assisting claimants in returning to work
- Build and maintain strong relationships with all customers, co-operating with Sales in developing and maintaining business
- Attend company meetings as representative of Unum
- Work co-operatively within the team and department to meet business needs and ensure appropriate work balance, participating in team social responsibility initiatives.
- Contribute to short-term team and departmental projects.

**Minimum entry criteria**:

- Good level of literacy
- The ability to make autonomous decisions under pressure
- The ability to surface and deal with conflict appropriately
- Self confidence and the ability to influence others
- A clear ability for logical thought and problem solving

**Benefits**:

- Career progression
- Pension scheme
- Health scheme
- Strong training programme

**Next steps**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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