Field Tech Senior Associate

1 week ago


Craigavon, United Kingdom Hashmap Full time

**Req ID**:244329

We are currently seeking a Field Tech Senior Associate to join our team in Craigavon, Craigavon (GB-CGV), United Kingdom (GB).

Overview

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters.

**Responsibilities**:
Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals.
Installs, maintains and optimizes desktop /notebook configurations at customer sites.
Diagnoses and resolves product performance problems.
Performs maintenance and repair services.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
Instructs customers in the operation and maintenance of the system.

Key Skills

Experience in 2nd Line IT Windows Support
Knowledge and experience of Windows 7/10, MS Office/ O365 Operational and configuration knowledge
Excellent customer service and communication skills
Break Fix IT Support, Desk Side Support and Install, Move, Add Change (IMAC)
Basic TCP/IP Networking Protocols
Coordinate activities with Help Desk, Network Services, or other IS groups

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._



  • Craigavon, United Kingdom MRKTSEARCH Ltd Full time

    Digital Marketing Associate - Pharma **Industry experience not essential** MRKTSEARCH is delighted to assist our client, a global pharmaceutical business, in the appointment of a Digital Marketing Associate. Unique attributes of this highly sought after opportunity: - A marketing team with over 30 members - A global business with 5 separate business...


  • Craigavon, United Kingdom EOS IT Solutions Full time

    A LITTLE BIT ABOUT US: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...


  • Craigavon, United Kingdom Almac Group Full time

    Senior Laboratory ScientistLocation: CraigavonHours: 37.5 hours per week Monday-Friday 10-4 flex.Salary: Competitive plus excellent benefits packageBusiness Unit: Almac Diagnostic ServicesRef No.: HRJOB11017/1The RoleAlmac Diagnostic Services is a personalised medicine company focused on the discovery, development, and commercialisation of diagnostic and...


  • Craigavon, United Kingdom Abacus Careers Full time

    Be among the first 25 applicants. Get AI‑powered advice on this job and more exclusive features. This range is provided by Abacus Careers. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more. Base pay range £40,000‑£44,000 base salary + 7% bonus + extensive benefits (life, health, wellbeing, etc.)...


  • Craigavon, United Kingdom VanRath Full time

    VANRATH is delighted to be partnering with a global leader in manufacturing to recruit a Senior Procurement Strategist to join their team. Head of Procurement A recognised global specialist in high-quality fit-out, bespoke joinery, and interior solutions‑serving the marine, themed attraction, luxury retail, and hospitality sectors‑is seeking an...

  • IT Placement

    5 hours ago


    Craigavon, United Kingdom Thompson Aero Seating Full time

    **Responsibilities** - Provide support to diagnose, troubleshoot and resolve technical issues and requests across a broad IT hardware and software spectrum. This includes undertaking rootcause analysis to help prevent similar issues in future. - Use the Company’s ticket management tool to ensure all cases are logged properly, tracked and completed...


  • Craigavon, United Kingdom Almac Group Full time

    **Information Security Specialist** **Location**:Craigavon **Hours**:37.5 Hours Per Week **Salary**:Competitive **Business Unit**: Central Services **Open To**: Internal and External Applicants **Ref No.**: HRJOB10191 **The Role** The Information Security Specialist supports the operation of the Information Security Management system that defends...


  • Craigavon, United Kingdom Alternative Heat Ltd Full time

    An opportunity has arisen to join a leader in the UK's Building Services sector. Alternative Heat designs and delivers innovative and sustainable solutions focused on decarbonisation for commercial projects throughout the UK and Ireland, including district energy networks, education and healthcare sectors, industrial projects and projects for public bodies....


  • Craigavon, United Kingdom A.G. WILSON Full time

    Ensuring all documentation meets ISO Integrated Management System requirements and standards including subcontractor compliance - Sorting, storing and retrieving electronic and hard copy documents - Producing progress reports for senior managers - Conducting regular reviews and document audits - Organise and distribute documents i.e. Site files - Update...


  • Craigavon, United Kingdom Riada Resourcing Full time

    Job Description Contracts Administrator - Lurgan The post holder will provide admin support to the Contracts Manager and Admin Managerand assist in the procurement and administration of a portfolio of medical and decontamination contracts. About this role: £13.57 per hour Location: Lurgan Hospital Estates Monday to Friday - 9:00 AM - 5:00 PM 37.5 hours per...