Graduate Data Analyst

5 days ago

Loughborough, United Kingdom The Access Group Full time

**What are we all about?**
At Access we love software and how technology never stays the same. We're one of the leading providers of business management software to UK, Ireland and Asia Pacific small and mid-market organisations. It helps more than 55,000 customers across commercial,public sector and not-for-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more. Founded in 1991, The Access Group employsmore than 4,700 staff.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business.
**The role**:
The Associate Data Analyst will support all areas of our data team, providing operational cover and assistance. You will provide administrative/data input support in all data reporting requirements ensuring key stakeholders receive accurate and timely dataand information to support decision making and provide operational insights.
**Day-to-day, you will**:

- Work with Data/Project/Programme team members to provide data/administrative support in the creation and publication of KPI reporting, monthly Management reports and all other key initiative progress reporting.
- Manage KPI reporting calendar/assistance with prioritisation and proactively managing deadlines/comms with key stakeholders
- Assist in collection & reporting of CfL data, relating to agreed KPIs/metrics including CSAT, digital transformation, SLA performance etc.
- Receive and manage data requests from other departments for data they require
- Guide other departments on creating and using reports themselves
- Provide support and guidance to team members relating to the adoption of data sources, systems, processes etc.
**Skills and Experience**:

- Relevant degree/qualification or experience working in a Data & Reporting role;
- Data driven with the ability to obtain and present insight from multiple sources
- Comfortable using a variety of tools to ingest and analyse data sets independently.
- Confident/comfortable with Microsoft Office programmes including;
oMicrosoft Excel (confident/comfortable) for manipulating data and presenting results
oPowerPoint (confident/comfortable) for presentation of relevant data
- Experience of working with Enterprise level CRM systems (e.g. Salesforce), extracting data, running reports, building dashboards etc would be great but not essential
- Ability to work in a small, busy, energetic team - all focused on enabling customer facing team members to provide the very best customer experience.
**What does Access offer you?**
We are a growing software company and we deliver on what we say we do We take the development of our people very seriously We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:

- A Competitive Salary
- Giving Back/Charity days
- Quarterly Socials
- 6 weeks Sabbaticals (after 6 years of service)
- The Access Group Big Break: our all-expenses paid holiday to Spain

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