Business Process Coordinator

1 day ago

Oxford, United Kingdom Milestone Infrastructure Full time

**Business Process Co-ordinator**

Milestone Infrastructure is currently looking to recruit a Business Process Co-ordinator to work on our Highways Services contract in Oxfordshire.

As the Business Process Co-ordinator you will be part of our Contract Performance Office (CPO) Team who are responsible for Quality, Performance, Governance, Programme and Scheduling on the Contract.

**As the Quality Co-ordinator your duties & responsibilities will be**:

- Co-ordinate the internal audit programme and use results to improve systems and compliance.
- Undertake process and compliance audits
- Co-ordinate the Contract Auditing Team (including organising training and shadowing activities)
- Undertake Health, Safety and Environment Inspections
- Manage the Contract Business Management system - review and continual improvement of Contract Business Processes
- Support the development of processes, guidance notes and other forms of documentation
- Supporting the Contract Operational Performance Indicator data collection and compliance process
- Prepare and report Quality metrics to senior management
- Coordinate and collate data for various contract metrics (Innovation Group, Cost of Poor Quality, Inspection Test Plans etc)
- Support CPO initiatives to deliver continuous improvement activity
- Continually managing an updating process documents

**Skills & Knowledge Requirements**:

- ISO 9001 Lead Auditor Qualification
- Experience of Auditing
- Experience of Business Management Systems
- Methodical approach
- Attention for detail
- Communicate effectively across internal teams and Client organisation
- Ability to work collaboratively
- Focus on continuous improvement and efficiency

**Additional Information**:

- Ideally degree qualified in a technical discipline
- 3 years previous experience in a similar role
- Driving Licence essential
- Required to travel between 3 main contract locations (Oxford, Drayton & Deddington)

**What’s in it for you?**
- 28 days' annual leave plus 8 days' bank holiday
- Cycle to Work Scheme
- Pension scheme
- Life Assurance
- Company car/ car allowance and fuel card

The Highways Contract is responsible for delivering highway maintenance activities for Oxfordshire County Council across 4600 miles of road, 3200 miles of footway including 50,000 signs and bollards.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company car
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- OXFORD: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in OXFORD

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