Student Financial Support Officer Scholarships Maternity Cover

Job number

**ACA00370**
- Faculties

**Academic Services**
- Departments

**Registry**
- Salary or Salary range

**£40,201 - £44,722 per annum**
- Location/campus

**South Kensington Campus - Hybrid**
- Contract type work pattern

**Full time - Fixed term**
- Posting End Date

**7 Mar 2025**

**About the role**:
This is a hugely exciting time to be joining the Student Financial Support team as we look to expand our growth in our scholarship’s portfolio. Our new Imperial Inspires Scholarship Programme will transform our ability to support underrepresented groups, here in the UK and abroad, to enter into and excel in our STEMB degree programmes.

An excellent opportunity has opened for an experienced scholarships and student financial support administrator in our Student Financial Support team. Acting as the point of contact and administrator for our centrally managed undergraduate, postgraduate taught and postgraduate research scholarships, you will have strong attention to detail, financial reporting skills and understand the importance of delivering excellent customer service.

**What you would be doing**:

- Your work in administering scholarships will include, but not limited to:

- Planning the scholarships process to be in
- line with internal and external deadlines throughout the year.
- Organising and supporting scholarship selection panels
- Managing the successful allocation and awarding process.
- Organising accurate, timely and efficient payments to students.
- Your customer service duties will include but not limited to:

- Providing advice to prospective students and their families
- Being the point of contact for students, staff and faculty for post-award questions
- You will assist with all aspects of Student Financial Support, in order to support our single student funding advice service to students, applicants and College colleagues.
- You will advise, assess and administer the College’s Student Support Fund.
- You will deliver and maintain excellent relationships with key internal and external staff and donors.

**What we are looking for**:

- Proven experience at similar level
- Commitment to continual professional development in the area of student financial support
- Proven experience as a cooperative team member who can also work independently.
- Experience of using and managing databases to store, manipulate and retrieve information.
- A proven ethos of providing a positive and responsive customer-focused service, including sensitivity to the needs of your customers
- Experience of planning and progressing work activities within general guidelines, using initiative and judgment, making decisions where necessary
- Ability to prioritise work effectively in order to achieve short, medium and long
- term objectives
- Experience of data analysis and calculations, presenting findings accurately and appropriately to support effective reporting of information
- Meticulous, organised and very well-structured administrative skills
- A high level of accuracy and consistent attention to detail
- First rate oral and written communication skills
- Excellent numeracy skills
- Professionally and personally committed to completing tasks successfully and produce consistently excellent results at work.

**What we can offer you**:

- A role in our Student Financial Support team which provides advice to students and staff on Government funding and scholarships available, and administers all centrally managed scholarships, bursaries, hardship support, placement grants and U.S. Federal and private loans.
- Access to national professional organisations such as NASMA, and associated training seminars
- Access to Blackbullion student financial education training seminars
- Sector-leading salary and remuneration package

**Further information**:

**Available documents**:

- Attached documents are available under links. Clicking a document link will initialize its download.- Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

**About Imperial**:
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

**Our Culture**:
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.