Client Services Admin

4 days ago

Bath, United Kingdom Novia Financial Full time

**About us**

We’re Novia. An award-winning financial technology company based in the heart of beautiful Bath. Providing Financial Advisers with all the technology, trading capabilities and services they need - we help them deliver great outcomes for their clients. Oursis a fast paced, energetic environment where no two days are the same. And as we enter a new phase of growth, we couldn’t be more excited about the future. So if you’re looking for great perks, career progression and opportunities at every turn, join us.

**About the role**

Working alongside other operational teams, it’s down to our Client Services Administration department to process high volumes of instructions received. Completing all work correctly first time, every time - they ensure we continue to provide an unbeatablecustomer service to our clients. Join us as an Administrator and we’ll look to you to deal with any queries and requests from Financial Adviser firms, and occasionally, their clients. You’ll also be responsible for accurately processing New Investments andhelping out with various administrative aspects of the Novia platform, across multiple product wrappers.

**About you**

Working well under pressure and meeting tight deadlines is second nature to you. Able to work alone and as part of a team, you’ll put your strong attention to detail to good use here - day in, day out. You’ll also:

- Be an excellent communicator
- Know your way around Outlook, Word and Excel
- Have a positive, can-do attitude and an in interest in working in Finance

And if you have relevant experience or a Financial Service qualification - that’s even better but not essential as all training will be provided.

**Benefits**

Join us at Novia and you can expect all of this - and more:

- A competitive salary and up to 15% discretionary bonus each year.
- 25 days holiday entitlement plus bank holidays, with the option to purchase or sell up to 5 additional days per year.
- Hybrid and remote working, along with flexible working hours.
- Supported and encouraged Professional Development such as vocational training, Hack days, conferences, meet-up events plus regular social events.
- Access to a range of schemes - from Cycle to Work to Income protection.
- Interest free season ticket loans for travel costs.
- Various corporate gym membership rates.
- Novia Foundation Day in support of charitable activities.

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