Customer Service Administrator

1 week ago

Redditch, United Kingdom Pertemps Network Group Full time

**Job Description**:
Our client is a well established manufacturing company in Redditch and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team. You will be assisting customers by providing product, sales and service information as well as resolving problems.
The Customer Service Administrator key skills include:
- Answer inbound calls to the business and direct them accordingly- Organise transport and print delivery notes- Provide cover for processing orders onto an ERP-
- Progress orders with appropriate departments and notifying customers of their orders status.- Respond to product information enquiries- Communicate with customers about their orders, including any delays or changes in delivery and update systems as necessary to record those changes- Deal with return order requests and associated documentation as required- Investigate and resolve customer complaints, in a timely manner and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products- Arranging for replacement products as appropriate- Maintain thorough and accurate customer service records- General administrative tasks on an ad-hoc basisThe successful Customer Service Administrator will have the following skills and experience.
- Strong customer service skills- Numerate and literate with clear communication skills- Time management skills- Excellent interpersonal skills- Listening skills- Ability to demonstrate patience- Attention to detail and high level of accuracy- Effective verbal and listening communication skills- Able to work as a team- Ability to prioritise and work to deadlinesThis is an office based role and they are looking for someone who is looking for a long term career progression they will give you to training on all of their products and help you develop within the role.
If you think you have the skills and experience that my client is looking for then please

  • Customer Service Administrator

    4 days ago

    Redditch, United Kingdom MPJ Recruitment Ltd Full time

    **Customer Service Administrator** **Monday-Friday 9am-5pm (hybrid after training)** **£23,700** **Permanent, full time** **Redditch, Birmingham** Do you have strong administrative/customer service experience? Are you a highly organised individual with strong admin skills looking to grow your portfolio? If so, then we have the role for you! Our...

  • Customer Service Administrator

    2 weeks ago

    Redditch, United Kingdom Arden Personnel Full time

    **Customer Service Administrator** **Redditch - Permanent - Full Time - Salary £24000** An excellent opportunity for a Service Desk Coordinator has arisen to work within a forward-thinking company based in their Redditch office providing a seamless maintenance service within the foodservice industry. They are looking for an experienced Coordinator to join...

  • Customer Service Administrator

    2 weeks ago

    Redditch, United Kingdom UKM Print & Embroidery Ltd Full time

    **Job Summary** **Essential Job Functions** - Identifies customer needs and establishes appropriate solutions within the company products - Works with customers to determine their needs and suggests appropriate products or services to meet them - Provides information about UKM Print & Embroidery Ltd products and services to customers to improve their...

  • Customer Service Administrator

    6 days ago

    Redditch, United Kingdom Workforce Staffing Ltd Full time

    Job Title: Customer Service Administrator Location: Redditch **Salary**: £24,000 - £25,500 per annum **Day-to-Day Responsibilities** - Foster positive relationships with customers. - Liaise with planning to ensure customers are informed of accurate and up to date delivery requirements. - Processes orders and oversees cycle of order fulfilment. -...

  • Administration/customer Service

    2 weeks ago

    Redditch, United Kingdom Birmingham Raw Pet Food LTD Full time

    **Birmingham Raw Pet Food LTD is a small business in BIRMINGHAM/REDDITCH. We are a DEFRA approved raw dog food manufacturer, we offer wholesale supply for trade and breeders and also sell directly to the public.** Outstanding quality and first class service is at the forefront of everything we do. We are proud of our dog food and continue to develop...

  • Support Services Administration

    2 weeks ago

    Redditch, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 350525**Salary**: - £22,096- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number...

  • Administration

    2 days ago

    Redditch, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 389560 **Salary**: - £27,040 - £28,472 - A Civil Service Pension with an employer contribution of 28.97% **Job grade**: - Administrative Officer - HMPPS Band 3 **Contract type**: - Permanent **Type of role**: - Administration / Corporate Support **Working pattern**: - Flexible working, Full-time, Job share,...

  • Customer Services Administrator

    6 days ago

    Redditch, United Kingdom MBCC Group Full time

    Join our international network of experts. For more than 100 years Master Builders Solutions has offered advanced chemical solutions to construct, maintain, repair and renovate buildings and structures. Our comprehensive product portfolio encompasses admixtures to improve the workability and durability of concrete and products to repair, protect and maintain...

  • Customer Service Administrator

    2 days ago

    Redditch, United Kingdom Arden Personnel Full time

    **Customer Service Co-ordinator** Redditch - Permanent - Full Time - Salary £21,000 An excellent opportunity for a Customer Service Coordinator has arisen to work within a forward-thinking company based in their Redditch office providing a seamless maintenance service within the foodservice industry.They are looking for an experiencedOffice Coordinator to...

  • Customer Service Admin

    2 days ago

    Redditch, United Kingdom Pertemps Redditch Commercial Full time

    Job Title: Warehouse Customer Service Administrator **Job Type**: Temp to Perm, Full Time - IMMEDIATE START Hourly Rate: £10-11.80 depending on experience Location: Redditch **Job Description**: We have an exciting new role for growing company based in Redditch for a Warehouse Customer Service Administrator to join a small friendly Customer Service...