Policies and Procedures Coordinator

**Policies and Procedures Coordinator**

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and keeping our promises at all times is our absolute mantra.

**Position**: Policies and Procedures Coordinator

**Location**: Customer Solution Centre, Slough, Berkshire

**Job Type**: Fixed term, three month contract

**Hours**: Monday to Friday, 37.5 hours per week, 8:30am to 5pm

**Salary**: £24,000 - £25,000 prorated per annum, depending upon experience

**Benefits**: 24 days holiday prorated (plus bank holidays); health cash plan; free onsite parking; auto enrolment pension scheme; wellbeing support; friendly working environment.

**About the Role**:
Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to business system related problems. Your responsibilities will cover the following:

- Act as the representative for Health, Safety, Environment and Quality in relation to the management systems ISO9001, ISO14001, ISO45001 and ISO22301
- Maintain and control those systems and, where required, other such business systems
- Facilitate and manage documentation revision and generation in compliance with good document practises
- Promote the benefits of the management systems and champion continual improvement
- Resilience planning
- Sampling compliance across the different departments
- Auditing of regional depots to ensure compliance to BSI standards
- Carrying out DSE assessment
- Any ad-hoc administrative duties for the COO of Regulated Water and Utilities
- Carry out desktop audits on subcontractors / supplier chains
- Overseeing the management of BOX and the document index
- Continually reviewing documentation, ensuring they are in date with current legislations
- Populating analytics
- Populate process maps and organisational charts for the business
- Assist in coordinating the advisors and their responsibilities in regards to BSI standards
- Populating corrective action plans at the back of audits and ensure all implementations have been put in place
- Ensuring that corrective actions have been closed off and evidenced
- Delegation of event scenarios relating to BSI22301
- Oversee the surveillance of ongoing BSI visits throughout the year
- Be aware of all Lanes Group policies and your responsibilities towards them
- Any other reasonable ad-hoc tasks, duties or projects requested by the Head of Health and Safety or any other member of the Senior Leadership Team

**About You**:

- Be hard working and respectful
- Comply with health and safety standards.
- Have great interpersonal skills to create relationships with the HSQE team, HR team, Senior Leadership Team and wider Lanes Group network
- Have good knowledge of Microsoft 365 products
- Have solid communication skills (both written and verbal)
- Be resourceful and proactive
- Multi-task, prioritise, work under pressure and on own initiative
- Have the ability to deal with people at different levels

**_
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer._