Advice Team Supervisor

3 days ago

Leeds, United Kingdom Leeds City Council Full time

**Contractual hours**

35

** Job category/type**

Charities

** Date posted**

12/11/2025

** Job reference**

REQ004177

**Job title and organisation**: Advice Team Supervisor - Leeds Citizens Advice & Law Centre
**Salary**: £31,537 - £33,699 per annum
**Hours**: 35
**Contract**: Permanent
**Location**: Leeds (Hybrid)
**Closing**Date and Time**: Friday 28 November at 9 AM

Leeds Citizens Advice & Law Centre is working for a fairer society where people are free from the effects of poverty and injustice. We are a local charity helping over 35,000 people a year with welfare benefits, debt, housing, energy issues, and more.

**The Role**:
We are seeking an Advice Team Supervisor to join our established service delivery teams. As an Advice Team Supervisor you will play a key role in ensuring our advice services are provided to a high standard with a strong focus on customer service. You will consult, lead, motivate and support staff and volunteers to deliver quality services.

The successful applicant will have experience of advice work, supporting staff and/ or volunteers and overseeing day to day service delivery. You should have excellent communication skills and an understanding of the importance of support, training, development and motivation for individuals. You should be organised, solution focused and a good team player.

**CLOSING DATE: 9am, 28 November 2025**

Interviews to be held from 8 December 2025 onwards

**Employee Benefits**:
Leeds Citizens Advice & Law Centre offers a competitive remuneration package with additional benefits that support a positive work-life balance:

- Full-time hours are 35 per week with a Flexible Working Policy
- Annual leave entitlement starting at 25 days p.a. (plus bank holidays)
- Defined contributions pension scheme
- Employee assistance programme with access to 24/7 telephone support
- We are a Disability Confident Employer and a Mindful Employer
- City centre location with good transport links

**How to Apply**:
EXT #LI-DNI

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