Current jobs related to Control Room Operator/call Handler - Park Royal - fastrack motors
-
Call Handler
6 days ago
Milton Park Industrial Estate, United Kingdom Atlas Employment Ltd Full time**Role** - **Call Handler** **Location** - Abingdon, Oxfordshire **Salary** - £19,000 - £21,000 per annum **Do you have experience working within Customer Service?** **What will I be doing as a Call Handler?**: - Answer calls in a professional manner - Handling customer enquiries and complaints - Updating weekly reports to track overall progress - Making...
-
Food Handler
44 minutes ago
Park Royal, United Kingdom HG Walter Full time**The Company** At HG Walter, our brand purpose is to give every professional chef and home cook an exceptional product and service, to create exceptional food. Established in 1972, we have become one of London's most respected butchers, supplying the very best British meat to top chefs, restaurants, and loyal customers. We are committed to sustainability,...
-
Complaints Handler
6 days ago
Park, United Kingdom RSA Full time**The Opportunity** **Complaints Handler** Location: Flexible This is a hybrid role. Office locations can be: Halifax, Peterborough or Sunderland 35 hours per week, Monday to Friday, 9am-5pm **Role Overview**: Your role will involve handling, resolution and follow up of customer complaint calls and correspondence. You will handle FCA regulated and...
-
Systems & Control Room Lead Technician
6 days ago
Prologis Park, United Kingdom GXO Logistics Full timeGXO Logistics Supply Chain Inc. Our control room is at the heart of our operation, it keeps our warehouse moving and pumps all the complex signals around to achieve a healthy and efficient way of working. You will be the key to keeping this alive as you lead one of our technical teamsto keep us pumping! After all, this is no ordinary warehouse, this is an...
-
Dispatch Operative
11 minutes ago
Park Royal, United Kingdom Clickwise for First Call Contract Services Limited Full timeDispatch Operative **Branch**: Permanent **Region**: England, London, Park Royal **Job Type**: Full Time **Salary**: Up to £25000 per annum **Sector**: Warehousing **Reference**: DISPPR_1729079275 Are you looking for a new permanent career within a long standing, well established business? First Call Talent Solutions is recruiting a Dispatch...
-
Customer Complaints Handler
2 weeks ago
Central Park, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time**Customer Complaints Handlers (12 month contract)** **Based in Telford** **Paying up to £22,000pa** Hours of work: Monday - Thursday 9:00am - 5:30pm, Friday 8:30am - 5:00pm (agile working - home and office based (Office based Wednesday and Thursday) Are you a peoples person who enjoys building customer relationships whilst doing it your way, rather...
-
Post Room Operative
2 weeks ago
Park Gate, United Kingdom Invictus Group Full timePost Room Operative - Portsmouth - Ongoing Temporary (Immediate Start) Location: Portsmouth Hours of Work: Mon - Fri 8am - 5pm Hourly Pay Rate: £16.15p/h Via Umbrella A World Leading Service Provider who operates on an International scale is seeking an experienced Post Room Operative based in the Portsmouth area on an ongoing temporary contract working in...
-
Case Handler
6 days ago
Royal Tunbridge Wells, United Kingdom Gallagher Full time**Case Handler - SME Insurance** Gallagher are looking for an experienced Case Handler to join an established team within the Tunbridge Wells Branch. This is an exciting opportunity to work with a rapidly expanding organisation and further your career in the insurance industry. **Summary of the role**: - Salary of up to £25,000 - 37.5 hours per week -...
-
Claims Handler
1 week ago
Royal Tunbridge Wells, United Kingdom The AA Full time**Company description**: **Job Title: Claims Handler - Third Parties Insurance** **Location: Flexible, Head office in Tunbridge Wells, Kent** **Salary: Up to £21,500 basic salary depending on experience, with a performance related bonus on top** **Hours: Full Time opportunities available** **Shifts: Shift pattern between the hours of 08:00 -18:00 Monday...
-
Account Handler
4 days ago
Stratford Enterprise Park, United Kingdom Made Employment Ltd Full timeDo you enjoy helping people? Would you like to manage customer accounts and handle incoming queries? If so, this is the job for you! Our client are one of the largest debt solution management companies in the UK helping thousands of people who are in debt due to missed payments on their utility bills. We are looking for a strong account handler to join...
Control Room Operator/call Handler
2 weeks ago
A fantastic opportunity is available for a Control Room Operator/call handler - Nights to join this expanding business. Based in Park Royal the successful applicant will join a team of hardworking and dedicated people offering assistance to customers whohave a requirement for their tyres to be repaired or changed by the roadside.
Description: Tyre-Fit Control Room Operator - Nights
Duties include:
Working on the telephone, receiving calls from customers including Motoring Organisations, insurance companies and the general public.
Prioritising jobs and dispatching resources to attend incidents throughout the local area and across the UK. Working with other companies to ensure that all aspects of the job are completed efficiently whilst ensuring the customers and tyre-fitting staffare kept safe.
Note: the control room operates 24/7 and the environment can be fast moving and very busy.
Experience & Skills: Applicants MUST have the following skills and experience:
Ideally have previous experience working in a similar environment and using the Apex computer system. Otherwise having worked in a call-handling / help desk role handling large volumes of calls and despatching work to external resources.
Able to work on their own initiative and take charge of the situation; managing the job from initial contact to completion Prioritise workloads in a pressurised and fast-moving environment Superb telephone, administrative, organisational and IT skills Calmand professional approach Proven track record dealing with customers at all levels Excellent local knowledge of the local area and good national geographic knowledge Ability to empathise and understand that there is never a good time to break down and workto GDPR, confidentiality and Covid protocols.
Be prepared to muck in when required and cover other job roles including administration.
Experience of the tyre-fitting, breakdown & recovery or automotive industries is an advantage but not essential.
Training: Training will be given as part of an induction program and additional systems training.
Shift & Hours Available: 4 on / 4 off roster or 5 on / 2 off night shift.
8 or 12 hours per shift, although these may vary as the business grows.
There is plenty of overtime available to help cover staff absence and holidays.
**Salary**: £12.00 per hour pay rate Plus Overtime, Bonuses and Pension
Job Status: Permanent with immediate interviews and starts.
