Maternity Administrator

**The closing date is 11th Mar 2025**

**Job summary**:
An exciting opportunity has arisen for an experienced and organised Administrator to join the busy Maternity Unit at Musgrove Park Hospital, providing essential administrative support to both staff and patients.

As part of a multi-disciplinary team, you will play a key role in ensuring the smooth running of our Maternity Service. Working collaboratively with midwives and other healthcare professionals, you will support the administration of pathways across the Delivery Suite, Bracken Ward, Fern Ward, Willow Ward, and the Antenatal Clinic.

As the first point of contact for many patients and families, excellent communication and interpersonal skills are essential. You will be responsible for managing your own workload, prioritising tasks, and using your initiative to support the unit's needs. Key responsibilities include booking appointments, managing patient admissions and discharges, and maintaining accurate records.

Strong administrative and office skills are required, along with proficiency in computer systems and office procedures.

Working Hours:
This role requires a flexible approach to working shifts. The Maternity Unit provides administrative cover from:
Monday to Friday: 08:00 - 20:00

Saturday & Sunday: 08:30 - 17:00

Shifts will be worked on a rotational basis.

If you are a proactive and detail-oriented administrator looking for a rewarding role within a dynamic healthcare setting, we would love to hear from you

**Main duties, tasks & skills required**:
To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales. It is a fast paced environment where duties and priorities might change rapidly.

To be able to plan and have responsibility for own work by developing an understanding of the flow of work/priorities within the teams.

**About us**:
At **Somerset NHS Foundation Trust**, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
**Flexible working options** to help you balance work and life

**NHS pension scheme** for long-term financial security

**Generous annual leave allowance** to recharge and relax

A strong focus on **career development** to help you grow and achieve your potential

Additionally, you'll gain access to our **Blue Light Card**, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

**Why Somerset?** Somerset offers the perfect blend of **idyllic countryside, outstanding areas of natural beauty**, and **breathtaking coastlines**, with vibrant cities like **Bristol**, **Bath**, and **Exeter**just a short drive away - and only two hours to **London**.

The region is home to excellent **educational facilities**, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

**Somerset truly has it all** - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

**Job description**:
Please see attached Job Description & Person Specification for further details of duties and responsibilities.

**Person specification**:
**Qualifications**:
**Essential**:
Educational qualification in Maths & English to GCSE standard or equivalent
General keyboard and data entry skills
Microsoft Office good knowledge

**Desirable**:
NVQ in Business Administration or equivalent,

Knowledge of auditing and data analysis

**Experience**:
**Essential**:
Experience of working in an Administrative/secretarial position - min 2 years

Experience of working with general public

Experience of Microsoft computer systems and data input

**Desirable**:
Experience of working in the NHS

**Additional Criteria**:
**Essential**:
Compassionate with exceptional interpersonal skills with the ability to communicate effectively with patient, carers and relatives remaining sensitive and empathetic.
Listens to others views respecting an valuing individual patient needs.
Professional and patient focused, ability to recognise and manage challenging situations in a calm and professional manner.
Able to take instruction and direction and work effectively as part of a team.
Organisational and time management abilities.
Able to work independently and prioritise workload with some supervision.
Excellent interpersonal and communication skills, ability to use tact with client and carers.

**Disclosure and Barring Service Check**:
Andra Crisan

01823342568

**Pay scheme**:
Agenda for Change

**Band**:
Band 3

**Salary**:

- £24071.00 to £25674.00 Yearly

**Contract**:
Permanent

**Working pattern**:
Part-Time, Full-Time, Jobshare

**Reference number**:
184-OL-GR-2062

**Job locations**:
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA