Sales Enquiry Coordinator

**Sales Enquiry Coordinator**

**Location**: 5 days in the office, Southwark/London Bridge, London
**Employment Type**: Full-time
**Salary**: 24-28K Basic dependent on experience + Uncapped Commission + Performance Bonus

Do you thrive on turning potential warm leads into satisfied delegates? Are you passionate about sales and marketing in the dynamic world of conferencing and events? Could you be? If so, Global Insight Conferences is looking for someone like you to join our team

**About Us**:
Global Insight Conferences is a leading conferencing and events company specialising in delivering seamless, high-impact events for businesses and organisations. With a reputation for excellence and quality, we’re dedicated to providing exceptional experiences that exceed delegate expectations.

**The Role**:
As an Enquiry Converter, you’ll be the first point of contact for potential delegates exploring the possibility of attending our conferences. Your role will be to manage inbound enquiries, chase leads, and convert them into successful bookings. You’ll work closely with our marketing team to ensure every enquiry is handled with professionalism and care.

**The BIG 3: Who would this role suit?**

1. Somebody who enjoys speaking to people on the phone and who is a great communicator.

2. Somebody who likes clear targets and is ambitious and driven to succeed. Uncapped commission means the more targets they hit, the mor money they make.

3. Somebody who is organised, methodical and enjoys working as part of a team to achieve shared goals.

**Key Responsibilities**:

- Pick up the phone and chase warm leads.
- Understand delegate requirements and recommend tailored conferencing packages.
- Build strong relationships with prospective delegates, ensuring trust and confidence.
- Clearly communicate the benefits of our conferences, addressing any questions or concerns.
- Collaborate with the marketing team to understand campaign performance and optimise lead conversion.
- Maintain accurate records of all interactions and sales activities in our systems.
- Consistently meet or exceed sales and conversion targets.

**What We're Looking For**:

- Experience in sales, customer service, or account management, preferably within the events or conferencing industry.
- Exceptional communication and interpersonal skills.
- A proactive, results-driven mindset with the ability to work independently as well as in a team.
- Strong problem-solving and negotiation skills.
- Familiarity with CRM tools and sales processes is a plus.
- A passion for delivering outstanding delegate experiences.
- Good strong academic record - a proven timeline which demonstrates ambition, excellence and consistency.

**Why Join Us?**
- Work with a team of industry experts in a dynamic and growing company.
- Opportunities for professional growth and advancement.
- Competitive salary with attractive commission structures.
- In-depth training, including managerial training for those who wish to climb the ladder
- Regular recognition for outstanding performance and team success.
- Employee assistance programs.
- Staff party twice a year.
- Running and get fit clubs.
- Supporting charities: We are proud to be an equal opportunities employer and we are passionate about charity work and making a difference in the world and so donate a percentage of our company profits to charity (which any team member can suggest).

Global Insight Conferences has a diverse and inclusive workforce. Our senior leadership team is over 80% female lead and we employee above the national average rates of people from ethnically diverse backgrounds. We go above and beyond to meet the needs of our employees.

**The Recruitment Team**

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

**Benefits**:

- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Reference ID: EnquiryConvertorDec24
Expected start date: 06/01/2025