Property Management Admin Assistant

1 week ago

Liverpool, United Kingdom Mocha Property Full time

**Role Overview**:
Join our dynamic team at Mocha Property Management Ltd, a local lettings agency in Liverpool. This role is ideal for someone with a passion for property and strong administrative skills. As a part-time Property Management Admin Assistant, you will support our operations by ensuring efficient administrative processes and excellent tenant relations.

**Key Responsibilities**:

- Manage daily administrative tasks associated with property lettings and management.
- Assist in the preparation and execution of tenancy agreements and lease renewals.
- Communicate with utility companies and local councils.
- Attend property viewings, manage tenant move-ins and move-outs.
- Address maintenance issues and coordinate with approved contractors.
- Complete inventories for new tenant check-ins and support with check-ins and check-outs.
- Maintain and update property listings, tenant records, and financial data on our management system.
- Process rent payments, deposits, and other financial transactions.
- Assist with the marketing of properties, including creating property descriptions and scheduling viewings.
- Ensure compliance with all relevant laws and regulations related to property management in the UK.

**Must-Have Skills**:

- Strong customer service skills to effectively interact with both landlords and tenants, complemented by excellent phone etiquette.
- Initiative in independently addressing and resolving issues, backed by strong organizational skills and attention to detail.
- Must possess a full UK driving licence and have access to a car for travel.
- Previous experience in an administrative or clerical role is advantageous.

**Desired Qualifications**:

- Understanding of property rentals; ARLA qualification preferred.
- Proficient in Microsoft Excel.

**Education**:

- A-levels or equivalent; a degree in Business Administration, Real Estate, or related field is preferred but not essential.

**Place of Work**:
Primarily home-based with travel to appointments within the Liverpool area. Occasional meetings and interview at the head office in Ellesmere Port, with ample notice provided.

**Benefits**:

- £15 per hour, rising by 10% once probation is successfully passed
- Opportunities for professional development and training.
- Paid day off on your birthday.
- 5 weeks of annual leave plus public holidays.
- Other company-specific benefits (e.g., health insurance, pension scheme).
- Part time work - able to work around family life (work starts after school drop off and will be for 3-4 hours per day)
- We can be flexible if you want to have a take a day off in the week and amend your working days

**How to Apply**:
**Job Type**: Part-time

Pay: £15,600.00-£17,160.00 per year

Expected hours: 16 - 20 per week

**Benefits**:

- Additional leave
- Company events
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 16/10/2024
Reference ID: Property Management Admin Assistant
Expected start date: 28/10/2024

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