Fundraising Assistant

22 May 2025

The Fundraising Assistant is the linchpin of the Trust’s fundraising function and provides important support to the team, helping the Trust to protect the SS Great Britain and Brunel’s legacy and ensuring as many people as possible enjoying discovering them.

**Job title**:Fundraising Assistant

**Job type**:Permanent

**Salary**:£24,000

**Hours**:36.25 hours per week / full time

**Reporting to**:Development Manager

The SS Great Britain Trust is a dedicated education charity and a multi award-winning world-class attraction. Through its charitable mission, the Trust delivers unique education initiatives, powerful community projects and crucial conservation work.

Are you passionate about heritage and keen to bring your superstar administration skills to a celebrated heritage organisation?

Are you keen to expand your knowledge of fundraising and help the Trust to inspire engineers and entrepreneurs of the future?

Would you like to help the Trust to tell the incredible story of one of Britain’s greatest engineers and one of the most important ships in maritime history?

The Fundraising Assistant is the linchpin of the Trust’s fundraising function and provides important support to the team, helping the Trust to protect the SS Great Britain and Brunel’s legacy and ensuring as many people as possible enjoying discovering them.

**As Fundraising Assistant you will**:

- Inspire Members and play a crucial role administering the Trust’s membership schemes. Working with the Development Officer you will offer the best experience to Members, efficiently managing payment processes, membership renewals, thank you letters and encouraging renewals.
- ‘WOW’ members and supporters with fantastic communication skills and excellent customer service as the first point of contact for all enquiries.
- Enhance the Development team through developing robust administration processes and providing administrative support across all income streams.
- Bring your creativity and ideas to supporter communication. Assist the Development Officer in collating information and co-ordinating regular supporter communications to inspire and demonstrate the impact of support.
- Deepen supporter relationships through accurately recording all income and activities on the Trust’s booking system and CRM. Maximise the effectiveness of the CRM and keeping records up to date. Training will be provided.
- Amplify the prospecting work of the team by undertaking preliminary research in consultation with members of the team.
- Showcase the work of the Trust through supporting event organisation for members and supporters.
- Support the team through additional duties as reasonably required to assist the smooth and efficient running of the Trust and maximise the impact of the fundraising function. Some weekend and out of hours working may be required.

**We would like to hear from you if you**:

- Have enhanced the work of a team by providing excellent administrative support.
- Are passionate about working for the SS Great Britain Trust and making an impact within the heritage/maritime/engineering and education sector.
- Are keen to expand upon or start to develop your fundraising experience.
- Enjoy building relationships with people and offering exceptional customer service.
- Realise the importance of accurate record keeping and have excellent attention to detail.
- Enjoy a varied workload and can meet deadlines and prioritise.
- Have a positive and creative approach, with experience working collaboratively.

**In return we offer**:

- Flexible working, including new hybrid working models on site and from home as required by the business.
- 23 days Annual Leave per year plus 8 Bank Holidays. The entitlement increases by 1 day per year to a maximum of 26 (pro rata for part time staff).
- Staff training and opportunities to develop your skills.
- Up to 5% Pension contribution matched by the Trust.
- Free tickets to local attractions.
- Discounted/Free Travel with local transport services.
- Health Plan paid for by the Trust.
- Death in Service benefit.
- Discounts available to all staff in the SSGB shop, Harbourside Kitchen and The Dockyard café.
- Cycle Scheme and Tech Scheme.
- Staff bike shed on site.
- Great Western Credit Union. Access to a range of services from loans through to saving accounts.
- Regular Staff Breakfasts
- Annual Discovery Day and staff social events where possible.

**How to apply**:
**Closing date**:Thursday 5 June at midday.

**Interview date**:Friday 13 June.