German Speaking Customer Service Executive

2 weeks ago


Bradford, United Kingdom BonBon Languages Full time

**German Speaking Customer Service Advisor**

**Bradford, office based. Some hybrid working may be considered.**

**Salary: - £25K - £30K**

**40 hours per week, 8am -4.30pm Monday to Friday**

We are working with a fabulous ecommerce business. They are moving into the German market and are looking for the perfect German speaking professional to help them with their growth.

They are a fast growing consumer products business, who sell both to household customers and retailers.

**The role**
- Customer service, responding to the the newly created German website enquiries
- Advising customers on the right products
- Dealing with any phone calls from customers
- Dealing with logistics and couriers
- Booking in deliveries and dealing with any issues
- Dealing with both retail and trade customers
- Liasing with manufacturers if any parts are missing
- Dealing with social media and potentially learning to grow within the role to manage the website
- And also potentially growing the further German team in the future

**The person needed**
- Native level German skills
- Experience within an office environment
- Customer service experience would be preferred
- Any experience working for a similar UK business who sells in Germany would be great

**What is great about the opportunity**
- Opportunity to advance and take ownership of the German market, being the first German speaker for the business
- Chance to learn new skills
- Opportunity to work for a fast growing, award winning business
- Great product sector
- The company looks after their staff well

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Bradford, West Yorkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- German (required)

Work Location: In person

Reference ID: 471



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