Customer Service and Sales Advisor

**Customer Service & Sales Advisor** £23,000-£25,000**

**Wakefield**

**40 hours per week**

**Turn your talent for conversation into success with Gallagher’s winning team.**

Are you a natural at connecting with people and driven by the thrill of making a sale? Join Gallagher, a global leader in risk management and insurance solutions. We’re looking for passionate individuals who can deliver exceptional customer service while seizing sales opportunities to meet customer needs.

At Gallagher, we don’t just sell insurance - we provide peace of mind, protect what matters, and empower our clients to thrive. **If you have a knack for problem-solving, a persuasive streak, and a customer-first attitude, we want you**
**Why Join Us?**
We’re growing our Wakefield team and need customer-focused go-getters to help us reach new heights. In this role, **you’ll combine top-notch customer service with proactive sales** - helping our clients find the perfect insurance package while building lasting relationships.

**No prior insurance experience is necessary - we provide all the training you need to shine.**

**How you’ll make an impact**
As a **Customer Service & Sales Advisor**, you’ll:

- **Drive sales** by creating compelling insurance quotes and offering tailored solutions.
- Spot opportunities to **upsell and cross-sell** additional products that benefit customers.
- Build trust and leave a **lasting positive impression** with every interaction.
- Balance multiple priorities in a dynamic, fast-paced environment.

**What’s in It for You?**
- **Competitive Starting Salary**: £23,000-£25,000 + potential quarterly bonuses of up to £4,200.
- **Training**: Our comprehensive program will turn you into an insurance expert.
- **Career Growth**: We offer a progression program and fully funded professional qualifications (CII).
- **Flexible Work Hours**: 40 hours per week, with a friendly rota including some Saturday mornings.
- **Amazing Benefits**: From 25+ days of holiday to a company pension, life insurance, and more

**What Makes You Perfect for This Role?**
- A passion for **building relationships** and closing sales.
- Confidence in **explaining complex information** in simple, engaging ways.
- A proactive attitude, paired with strong **empathy and communication skills**.
- Basic IT skills and a **willingness to learn** new systems.

**We value inclusion and diversity**
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability,