Contact Centre Agent

5 days ago

Milton Keynes, United Kingdom Matt Burton Associates Full time

Fantastic opportunity for a **Contact Centre Agent** for one of the largest insurance companies in the UK. This role comes with an expectation of progression into a more senior role within the claims department post 12 months.

The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claims arena, it’s this same mentality that ensures their clients are happy and the client base grows. The **Contact Centre Agent **will be responsible for all inbound contact from our client base, ensuring full details are taken about the claim being made.

In return, the **Contact Centre Agent **will expect a salary of up to £26,000, 25 days paid annual leave, pension contribution, access to thousands of perks and discounts, optional health and wellbeing cover, and life assurance at 4 x your annual salary.

**Role & Responsibilities**
- Liaise with relevant third-parties to obtain additional information
- Ensure all details are added correctly onto the system
- Refer details to the relevant dept for claim ownership
- Other relevant ad-hoc duties when necessary

**Skills & Requirements**
- Customer Service Experience (preferably office based but not essential)
- Highly organised with strong attention to detail
- Able to work as part of a team to ensure client SLAs

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: One location

  • Contact Centre Agent

    7 days ago

    Milton Keynes, United Kingdom Snap Finance UK (Group) Limited Full time

    **JOIN A FUN, FRIENDLY AND FLEXIBLE FAMILY!** **Position**: Contact Centre Agent (Fixed Term Contract) **Department/Group**: Operations **Reporting to**: Collections Team Leader **Location**: Crownhill, Milton Keynes / Hybrid Working. This allows you to work from home **Working Hours**: Monday - Friday - 8:30 am - 17:30 pm. Saturday work is every 4...

  • Weekend Contact Centre Agent

    2 days ago

    Milton Keynes, Milton Keynes, United Kingdom Vontier Full time £19,000 - £30,000 per year

    Part-time Saturday and Sunday positionFluent Italian - Contact Centre Agent Join the Teletrac Navman Connected Services Team – Leaders in Vehicle SecurityAt Teletrac Navman Connected Services, we're more than just a brand – we're dedicated to reconnecting drivers with their vehicles. As pioneers in advanced technology, we're recognised across...

  • Weekend Contact Centre Agent

    2 days ago

    Milton Keynes, Milton Keynes, United Kingdom Vontier Full time £20,000 - £35,000 per year

    Part-time Saturday and Sunday positionFluent Italian - Contact Centre AgentJoin the Teletrac Navman Connected Services Team – Leaders in Vehicle SecurityAt Teletrac Navman Connected Services, we're more than just a brand – we're dedicated to reconnecting drivers with their vehicles. As pioneers in advanced technology, we're recognised across Europe.Now,...

  • Contact Centre Agent

    5 days ago

    Milton Keynes, United Kingdom TSYS Managed Services EMEA Full time

    **TSYS Managed Services** **EMEA (TMS EMEA)** has a range of contact centre roles specialising in Customer Service, Risk Management, Collections, Back Office, and Help Desk related services for Financial Institutions. Do you have a passion for helping others and have top class negotiating skills? Then this is the role for you! We are currently recruiting...

  • Weekend Contact Centre Agent

    1 day ago

    Milton Keynes, United Kingdom Vontier Full time

    Part-time Saturday and Sunday positionFluent Italian - Contact Centre Agent Join the Teletrac Navman Connected Services Team – Leaders in Vehicle Security At Teletrac Navman Connected Services, we’re more than just a brand – we’re dedicated to reconnecting drivers with their vehicles. As pioneers in advanced technology, we’re recognised across...

  • Call Centre Agent

    7 days ago

    Milton Keynes, United Kingdom 360 Resourcing Solutions Full time

    **Call Centre Agent** **Location**: Near Milton Keynes, Junction 13 of the M1 (Ridgemont) **Salary**: £31,750 + 10% annual bonus **Hours**: 40 hours per week Are you passionate about delivering exceptional customer service? We’re looking for friendly and empathetic individuals to join our team as Call Centre Agents in a fast-paced and rewarding...

  • Contact Centre Agent

    1 week ago

    Milton Keynes, United Kingdom TSYS Managed Services EMEA Full time

    **TSYS Managed Services** **EMEA (TMS EMEA)** has a range of contact centre roles specialising in Customer Service, Risk Management, Collections, Back Office, and Help Desk related services for Financial Institutions. Do you have a passion for helping others and have top class negotiating skills? Then this is the role for you! We are currently recruiting...

  • Contact Centre Agent

    1 week ago

    Milton Keynes MK PA, United Kingdom Vontier Full time £22,000 - £28,000 per year

    Fluent Italian Contact Centre OperatorTeletrac Navman Connected Services, a Vontier company.We are a global leader in vehicle security with over 325,000 subscribers. We provide Stolen Vehicle Tracking, EV Charging Support, Emergency and Breakdown Call services across the UK, Europe, and beyond.Are you ready to accelerate your career with a company at the...

  • Part Time Contact Centre Agent

    1 day ago

    Milton Keynes, Milton Keynes, United Kingdom Global Payments Inc. Full time £24,000 - £48,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Child Contact Centre Supervisor

    2 weeks ago

    Milton Keynes, United Kingdom MV Family Centre Full time

    working with children and families in centres as well as in the community. Role is mainly to observe sessions between parents and their child and prepare a brief report after. **Job Type**: Freelance Pay: From £15.00 per hour Schedule: - Weekend availability **Experience**: - support work: 1 year (preferred) Licence/Certification: - Police check...