Service Desk Coordinator
1 week ago
Service desk Coordinator - FM Service Provider - Up to £35,000 per annum
Are you looking for a new challenge?
Do you have experience within facilities management?
CBW is currently recruiting for a Service desk Coordinator. The Service Desk Coordinator will have responsibility for the overall process to ensure that all aspects of production are operating as effectively as possible.
**Details/Hours of work**:
- Monday to Friday
- 08:30am to 17:00pm
**Key duties & Responsibilities**:
- Service Desk Coordinator (Water) will be reporting into the Head of Water Treatment
- Responsible for planning and scheduling engineers’ workload/diaries by allocating jobs and re-arranging engineers jobs at short notice
- Be responsible for maintaining a portfolio of clients
- Organising works in line with client’s defect trackers & KPI’s
- Data logging and reviewing of our CAFM system
- Uphold high levels of communication with the client, responding to queries and requests in a timely manner.
- Aid in the management of permits, RAMS and health and safety documents as per work requirements
- Ensure all service records are recorded accurately, with all relevant information detailed, within the agreed timelines.
- Overall, to undertake all reasonable requests in line with this role and the wider business requirements.
- Other general Administration tasks
**Requirements**:
- CAFM proficient
- Experience within FM
- General Administration
- IT proficient
Send your CV to Jordyn at CBW Staffing Solutions for more information.
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