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Scheme Stakeholder Executive

2 weeks ago

London, United Kingdom Motability Operations Full time

**About The Role**:
Motability Operations is currently recruiting for a Scheme Stakeholder Executive to join our team in London. Reporting to the Head of Public Affairs and Stakeholder Engagement, the key purpose of this role is to develop relationships with third parties who can give potential customers access to information about the Scheme, such as medical professionals, professional bodies, and disability organisations.

As part of the growing Corporate Affairs team, you’ll be at the forefront of the Motability Operations business. This is a new role providing the Motability Scheme with an important new capability in a fast-paced and evolving space.

You will:

- Proactively engage with a variety of stakeholders in the medical professions and disability charity space, in order to raise the profile and understanding of the Motability Scheme.
- Be a key external representative of the Scheme, working with the rest of the Public Affairs and Stakeholder team to deliver the Stakeholder Engagement plan.
- Establish outreach to medical professionals as a new and key part of the Scheme’s overall external engagement, ensuring these stakeholders are provided with the right information to give people who might be eligible for the Scheme.
- Support the Public Affairs and Stakeholder team in delivering events and ensure stakeholders from the health sector are included.

**About You**:
We’re looking for someone who has experience of disability charities and/or the UK healthcare sector and the main stakeholders and professional bodies within it.

You will need to be a strong communicator who can build and manage relationships with key external stakeholders, Motability the Charity and internally within Motability Operations. Experience of engaging with people at all levels is essential.

You will have experience of delivering valuable and engaging meetings both digitally and face to face.

You should be able to quickly understand the principles of the Motability Scheme and be able to communicate these to external audiences of all levels.

You will need to be highly motivated and be ready to take ownership for delivery of Medical Professional part of the Stakeholder plan. You are comfortable working flexibly, travelling to external meetings and managing your diary effectively.

You will also be open to new ways of doing things and be able to adapt to new methods of working. Being able to embrace the test and learn approach, alongside an ability to find the most efficient way of doing things, will help ensure you are successful in this role.

Minimum Criteria
- Experience in the UK healthcare sector.
- Excellent communication and interpersonal skills to be able to communicate and work with all levels with external stakeholders and within the organisation.
- A commitment to excellence and high standards of professionalism.
- A team player with initiative and a positive “can do” attitude.

**About The Company**:
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
We find solutions

We drive change

We care

As a Motability Operations team member, the benefits you can expect are:

- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies

At Motability Operation