Sales & Admin Assistant

5 days ago

Blackburn, United Kingdom Creative Full time

Job Title: Sales and Admin Event Assistant

Job Summary:
**Duties**:

- **Liaising with Potential Clients and Wedding Coordinators**:

- Act as the primary point of contact for inquiries from potential clients and wedding coordinators.
- Communicate effectively to understand their event needs and provide information about our services.
- **Qualifying and Quantifying Leads**:

- Qualify leads through effective communication and understanding of client requirements.
- Quantify leads based on potential event size, budget, and timeline.
- **Working Closely with Marketing Team**:

- Collaborate with the marketing team to execute marketing strategies and initiatives.
- Provide feedback on client interactions to refine marketing messages and approaches.
- **Booking and Taking Consultations**:

- Schedule and book consultations with potential clients to discuss their event needs.
- Conduct consultations to understand client preferences, upselling services where possible.
- **Setting up Tables for Final Details Appointments**:

- Prepare and set up tables to present to clients during final details appointments.
- Ensure all elements are arranged according to the client's vision and event specifications.
- **Attending Open Days and Wedding Fairs**:

- Represent the company at open days and wedding fairs to showcase services and network with potential clients.
- Gather leads and follow up with prospective clients after events.
- **Administrative Support**:

- Assist with administrative tasks such as preparing contracts, invoices, and event proposals.
- Maintain accurate records of client interactions and event details.

Skills Needed:

- **Organisational Skills**:

- Ability to manage multiple tasks and prioritize effectively to meet client needs and event deadlines.
- **Attention to Detail**:

- Meticulous attention to detail to accurately record client preferences and event specifications.
- **Physical Stamina**:

- Capability to handle occasional physical tasks related to event setup and coordination.
- **Time Management**:

- Efficiently manage time to schedule consultations, attend events, and meet administrative deadlines.
- **Communication Skills**:

- Excellent verbal and written communication skills to engage with clients, vendors, warehouse team members, and event stylists.
- **Teamwork**:

- Ability to collaborate effectively with colleagues across departments, including warehouse team members and event stylists, to deliver seamless events.
- **Problem-Solving Skills**:

- Quick thinking and resourcefulness to address client inquiries and resolve issues during event planning and execution.
- **Creativity**:

- Ability to contribute creative ideas and solutions to meet client expectations and enhance event experiences.
- **Professionalism**:

- Maintain a professional demeanor and represent the company with integrity at all times.
- **Confidentiality**:

- Respect and maintain confidentiality of client information and event details.
- **Customer Service**:

- Dedication to providing excellent customer service and ensuring client satisfaction throughout the event planning process.
- **Flexibility**:

- Willingness to work early mornings, late evenings, and weekends as required by client schedules and event demands.

**Job Types**: Full-time, Part-time

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Every weekend
- Weekend availability

Work Location: In person

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