Office Administrator

1 week ago

Leeds, United Kingdom IMS Robotics UK Limited Full time

**About Us**

IMS Robotics UK LTD is the leading company in the UK specialising in the **supply, hire, and repair of underground robotic cutting equipment** for the drainage industry. We pride ourselves on providing top-quality products, exceptional service, and technical expertise to customers across the UK.

We are seeking a motivated and organised **Office Administrator / Hire Desk Controller** to join our growing team. This is an excellent opportunity for someone who enjoys working in a busy, friendly office environment and has a passion for delivering great customer service.

**Main Responsibilities**
- Manage **hire and off-hire** processes for customer equipment.
- **Liaise with customers and internal staff** to ensure smooth day-to-day operations.
- **Answer incoming calls** and handle customer enquiries promptly and professionally.
- **Monitor daily, weekly, and monthly hire activity** to maintain accurate records.
- Perform **general office administration duties**, including data entry and documentation.
- **Report directly to the Office Manager**, supporting with any additional office tasks as required.

**Requirements**:

- **Excellent attention to detail** and strong organisational skills.
- **Professional telephone manner** and good communication skills.
- Experience in **customer service** is advantageous but not essential.
- Previous **hire desk experience** is beneficial, though full training will be provided.
- Proficiency with standard office software (Word, Excel, Outlook) preferred.

**Benefits**
- **Company pension scheme**:

- Supportive team environment with full training provided
- Opportunity to grow within a leading company in the drainage robotics industry

If you have a proactive attitude, enjoy working as part of a dynamic team, and want to be part of a company at the forefront of underground robotics, **we’d love to hear from you**

**Job Types**: Full-time, Part-time

Pay: £24,420.00-£30,000.00 per year

Expected hours: 40 per week

Work Location: In person

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