Administration Officer

1 week ago


West Bromwich, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

**Administration Officer - Single Point of Access**

**Band 3**

**37.5 hours per week**

**Base : initially 48 Lodge Road, West Bromwich, but this may change to a locality within the Black Country.**

We are looking to recruit an Administration Officer to work in our Single Point of Access (SPA) Team as part of the Child and Adolescent Mental Health Service (CAMHS), for the Black Country.

You will be dealing with patients, clinical and non-clinical staff by telephone and face to face; subsequently you will require excellent communications skills.

As part of the team you will be registering patients onto the Trust computer system (Rio) whereby accuracy is essential.

Excellent organisational and administrative skills are essential, with the ability to work well under pressure and cope with conflicting demands, and have the ability to use your own initiative, while maintaining excellent attention to detail and a high level of confidentiality.

You must be qualified to GCSE level C or equivalent in English and Maths and have proven experience of IT, especially Microsoft Office. You must have the ability to work efficiently and creatively as well as confidence in managing and solving problems.

If you would like to be part of a progressive department, have the skills to contribute and enjoy a challenge, we would like to hear from you.


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