Business Support Administrator

3 hours ago

Pocklington, United Kingdom Bidvest Noonan Full time

We have a great opportunity for an experienced Business Support Administrator to join us, onsite at our office in Pocklington, York.

As the Business Support Administrator, you’ll provide administration support to the Specialist and Industrial Service’s teams across GB. Focusing on all specialist and industrial cleaning services, namely: Carpet and upholstery cleaning, high level cleaning, roof and gutter cleans jet washing etc.

The position requires a professional, well-informed, and consistent approach to both internal and external contacts and undertakings. You’ll have good numeracy and literacy skills, strong customer relationship skills, excellent organisational skills, and a willingness to provide a consistent and professional service at all times whilst working as part of a team.

The ability to prioritise your workload, meet deadlines and be proactive in your daily approach is essential, as well as flexibility and a strong sense of professionalism. You must be able to deal with all matters and queries in an appropriate manner with tact, diplomacy and confidentially.

**Key Accountabilities**
- To support the management team regarding preventative planned maintenance and reactive works including Callouts and Quoted Works.
- Responsible for planning and coordinating work schedules in support of our specialist and industrial teams.
- Responsible for placing orders for services/materials/stores equipment/PPE in support of service teams.
- Support service management to compile data and reports for internal or external meetings and other purposes as directed.
- Provide marketing and business development support, liaising with current and prospective clients to generate leads and support business growth
- Communicating with clients and sub-contractors on a daily basis
- Responsible for accurately billing/invoicing across the service area
- To support the development of financial reports
- Responsible for on-boarding of new contractors through the company’ s IT systems.
- Maintain training documentation for all service employees
- Accept and process applicable time sheets and ensure staff wage data is presented in an accurate and timely manner to payroll services.

**Experience required**
- Experience working in a similar position, for at least 2 years
- Computer literate to an intermediate standard (Excel, Word and Outlook)
- Demonstrable time management and organisational skills
- Professional and positive approach
- Flexible and proactive
- Able to work as part of a team or on own initiative (self-motivated where necessary)
- Good communication skills, both written and oral

**About us**

Bidvest Noonan are a team of 27,000 passionate and customer focused people. Here at Bidvest Noonan, we are passionate about developing our colleagues to provide a career path within Cleaning & Security Services.

We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
- Bidvest Noonan is also a disability confident committed employer._

**Salary**: Up to £24,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 2 years (required)

Work Location: One location

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