Neighbourhood Housing Officer

2 weeks ago

Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

A career at RBH is much more than just a job. Our employees are at the heart of the local community, proud to help to make Rochdale a great place to live and work. We’ve been a Living Wage Employer since 2013, we were the first Rochdale employer to become a full member of the Greater Manchester Good Employment Charter, and we were the first housing association in the UK to be accredited as a Disability Confident Leader.

We have SMART working arrangements at RBH. This enables colleagues to work at flexible locations including other RBH premises, home, and suitable venues.

RBH has a fantastic opportunity for two empathetic, well-organised individuals who have the ability to manage a neighbourhood patch, delivering a pro-active service that promotes sustainability and high levels of customer satisfaction. You will have a flexible approach, be able to self-manage and look for innovative solutions. The ability to engage and empathise with customers is a must.

With strong networking and communication skills you will be the front face of RBH in the community.

Our people at RBH support each other in tight-knit teams, we each contribute to our unique society. Like them, you'll need to be passionate, aiming to provide a high-quality, customer focused service. You will need excellent interpersonal skills in order to build and maintain strong and effective partnerships with customers, colleagues and partner agencies

This is an excellent opportunity to join an organisation that will support and guide your development in an environment where we aim to make the working world a better place for all.

There are two permanent roles available: one full time (36 ¼ hours per week) and one 4 days a week, in accordance with smart working and service requirements. Work may be home, office and field-based - flexibility is required.

In return you will receive a range of fantastic benefits, including:
SMART working arrangements - we are open to all forms of flexible working (including part time).

We pay a £6 a week cash allowance to anyone who is working 80% or more on average at home

Holiday entitlement - 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement

Ability to purchase up to an additional 5 days leave per year

A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%

Healthcare - automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few.

You will also have access to an EAP with a 24-hour confidential counselling support for both personal and work related issues

Plus many more

**Job Types**: Full-time, Part-time

**Salary**: £25,046.00-£29,137.00 per year

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