Income Officer

3 weeks ago

Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

Permanent – 36.25 Hours - Full TimeRBH currently have an opportunity for an Income officer to join our Customer and Communities Team, to provide a joined-up customer focused income service to all tenants, whilst supporting tenant sustainment. You will be required to maximise income collection, ensuring performance indicators and service standards are met and maintained.Who are we looking for?Excellent customer focus and experience of providing a customer facing service to customers in an arrear’s recovery or similar role.Ability to translate customer needs into service delivery and to gather, interpret and relay information from them.Negotiation and advisory skills to assist tenants to seek resolutions to their financial difficulties.Be performance focused and comply with company targets and deadlines.Microsoft Office skills, with the ability to produce documents to a professional and accurate standard.Ability to make effective decisions and deal with challenging situations effectively.Working knowledge of housing and welfare benefits, legal proceedings relating to arrears recovery and all relevant housing legislation.Numerical skills.A commitment to the values and mission of RBH, with a passion for promoting social inclusion and sustainable communities.Flexible and Adaptable approach.

  • Income Officer

    2 days ago

    Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    Income Officer – Full Time RBH currently has an opportunity for an Income Officer to join our Customer and Communities Team, to provide a joined‑up, customer‑focused income service to all tenants, while supporting tenant sustainment. You will be required to maximise income collection, ensuring performance indicators and service standards are met and...

  • Income Officer

    1 week ago

    Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    Permanent – 36.25 Hours - Full Time RBH currently have an opportunity for an Income officer to join our Customer and Communities Team, to provide a joined-up customer focused income service to all tenants, whilst supporting tenant sustainment. You will be required to maximise income collection, ensuring performance indicators and service standards are met...

  • Income Officer

    2 weeks ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full time £25,000 - £35,000 per year

    Permanent Hours - Full TimeRBH currently have an opportunity for an Income officer to join our Customer and Communities Team, to provide a joined-up customer focused income service to all tenants, whilst supporting tenant sustainment. You will be required to maximise income collection, ensuring performance indicators and service standards are met and...

  • Income Officer

    2 weeks ago

    Rochdale, United Kingdom Regenda Group Full time

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  • Income Advisor

    3 days ago

    Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    Permanent - 18 Hours (Flexible) - Part Time** RBH currently have an opportunity for an Income Advisor **to join our Income Service Team, working 18 hours per week, between the hours of 8am - 6pm, Monday to Friday with flexibility and homeworking. Reporting to our Income Manager, you’ll be responsible for maximising our rental income through various...

  • Income Accounts Advisor

    1 week ago

    Rochdale, United Kingdom Barker Ross Full time

    Job title: Income Accounts Advisor Service Area: Customer and Communities Team: Neighbourhoods - Income Services Hours: 36.25 hours Job Overview: To provide a joined-up customer focused income service to all customers whilst supporting tenancy sustainment To maximise income collection, ensuring performance indicators and service standards are met and...

  • Income Accounts Advisor

    7 days ago

    Rochdale, United Kingdom Barker Ross Full time

    OverviewJob title: Income Accounts AdvisorService Area: Customer and CommunitiesTeam: Neighbourhoods - Income ServicesHours: 36.25 hoursJob OverviewTo provide a joined-up customer focused income service to all customers whilst supporting tenancy sustainment. To maximise income collection, ensuring performance indicators and service standards are met and...

  • Tenant-Focused Income

    2 weeks ago

    Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

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