Customer Care Advisor

2 weeks ago


Malton, United Kingdom WCF Full time

**Job Reference**

CCA-BDN-N-107865

**Salary Description**

£11.50 per hour (increasing to £12 per hour in 3 months)

**Contract Type**

Permanent

**Location**

Malton

**Advert**

**Join our team**

Do you ensure working part of a dynamic and fun team?
- Do you enjoy providing exceptional customer care where your activities make a difference?
- If yes, this role could be for you

***About the role**:
Due to continued growth, we are looking for a **Customer Care Advisor** to join our team here at **Bella di Notte Ltd**. Based in the beautiful town of Malton, North Yorkshire, you will work as part of our dedicated Customer Care team ensuring we exceed the needs and expectations of our loyal customers. This is a diverse role, covering all aspects of customer care including, fulfilling orders received via phone and web, providing face-to-face customer service in our retail store, offering advice and support to our customers regarding their orders, as well as supporting other areas of the business during peak times.

The role is full time, 40 hours per week between the core hours of 9am-5.30pm, Monday-Friday, with Saturday working on a rota basis. There is an expectation to work 21 Saturdays in each calendar year. Additional hours may be available during peak seasonal demand.

**Benefits for our people**:
£11.50 per hour (wage will increase to £12 per hour within 3 months of commencement)
- Full induction training will be provided
- Ongoing training and development opportunities
- Access to our suite of benefits (including pension, rewards platform and discounts across our various products and brands).

**About you**:
Previous experience in a similar role advantageous but not essential as full training will be provided
- Committed to delivering exceptional customer care to our loyal customers
- Able to work accurately under pressure and to deadlines, demonstrating a “can do” attitude
- Able to use initiative and work unsupervised
- A team player, working alongside others with integrity, positivity and respect
- Excellent organisation and time management skills
- Ability to adapt to busy and varied workload, working with energy and pace to get the job done
- You will have good IT skills with basic knowledge of Microsoft Office core elements (Word, Excel, Outlook).



  • Malton, United Kingdom North Yorkshire County Council Full time

    This post has arisen to assist with the delivery of the Council’s Ryecare Lifeline Service. The post is to provide cover for existing staff’s annual leave and sickness absences. **The salary is £12.02 per hour with extra payments for night time and weekend working.** **Salary: Grade F, spinal points 9- 13** **£12.02 - £12.93 (£23,194 to £24,948...


  • Malton, United Kingdom JB Motors Full time

    JB Motors Malton an Award winning Vauxhall Dealer for Customer Satisfaction is looking for a Service Advisor to join its family run business. The role includes: Handling and co-ordinating customer requests for servicing or repairs, processing workshop job cards on our dealer management system. Meeting & greeting customers both face to face and over the...

  • Customer Advisor

    6 days ago


    Malton, United Kingdom Castle Employment Group Full time

    Looking for a new challenge in a professional, people-focused environment? A well-respected business in Malton is looking for a Customer Service Advisor to join their team. You must have experience in an office-based customer service role and love building relationships, this could be the perfect opportunity to step into a rewarding career. In this role,...


  • Malton, United Kingdom Eriks Full time

    Job Title: Sales & Service Advisor Location: Malton - ERIKS UK is one of Europe’s leading industrial service partners providing engineering knowledge and expertise. - We are looking an experienced Sales and Service Advisor to join our Team based in Teeside. - This position plays an essential part in developing and maintaining our relationship with...


  • Malton, United Kingdom Castle Employment Full time

    We have a unique opportunity for a French speaking Customer Service Advisor to join a client in Malton. Working with a friendly and welcoming team, you can expect a competitive salary around £24,000 plus enjoy benefits such as a discretionary bonus every year, along with excellent training and development opportunities within the business. We are keen to...


  • Malton, United Kingdom George Boyd Full time

    **The Role** **George Boyd - Customer Sales and Service Advisor (Ironmongery) - Malton** At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you'reable to put your...


  • Malton, United Kingdom Yorkshire Building Society Full time

    If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...


  • Malton, United Kingdom Glen Callum Associates Ltd Full time

    Internal Sales Parts Advisor Are you ready to take the next step in your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business focused on Commercial Vehicle Parts? We're seeking a motivated Parts Advisor to join a dynamic company known for its supportive culture, career development opportunities, and...


  • Malton, United Kingdom McClarrons Limited Full time

    McClarrons is an independent insurance brokerage with our head office in Malton, North Yorkshire, a number of remote workers across the country and another office in Hull. We specialise in a number of niche sectors, one of which is Care & Social Welfare, with clients and team members up and down the country. We also have an in-house Claims Team who provide...


  • Malton, United Kingdom Castle Employment Full time

    We have a Customer Service role available to join a fantastic insurance company on the outskirts of York, who pride themselves on being able to offer a calmer, kinder and better-informed insurance experience to all customers. Based on the outskirts of York, you will need access to your own transport. Along with a competitive salary of £27,000, you can...