Customer Operations Advisor
2 weeks ago
Job Title: Sales & Service Advisor
Location: Malton
- ERIKS UK is one of Europe’s leading industrial service partners providing engineering knowledge and expertise.
- We are looking an experienced Sales and Service Advisor to join our Team based in Teeside.
- This position plays an essential part in developing and maintaining our relationship with customers. From initial contact with new clients, and engagement with longer-term clients you will be the face of ERIKS.
- At ERIKS we are continuously striving to improve our customer experience. You will be providing market leading levels of customer service to all our clients to ensure optimal customer satisfaction.
- Your main skills will include:
- Stores Operative skills
- Attention to detail
- Customer focus
- Communication
ABOUT THE ROLE
In this role you’ll be responsible for and be passionate about connecting our customers with ERIKS specialism and innovation, continually developing, and furthering our (and your) partnership with them. Supported by the ERIKS family, you’ll ensure when it comes to contract renewal, it’s not a question of if.
Key Responsibilities:
- Stores operative responsibilities onsite with the customer
- Receiving, checking, ordering, and issuing of parts, dealing with customer stock requests,
- General housekeeping activities as required onsite
- Supporting Service Centre Manager and onsite team
- ABOUT OUR OFFER
- In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us.
- We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.
- On top of a competitive salary our benefits include:
- 25 days plus bank holidays annual holiday entitlement
- Contributory Pension
- Bike to Work Scheme
- ABOUT OUR ENVIRONMENT
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