Customer Service Advisor
3 days ago
Customer Service Advisor
Full time, Permanent
Burnley, Lancashire
Do you thrive in working in a fast-paced environment? Are you a good listener whose passionate, enthusiastic, with a desire to deliver outstanding Customer Service? Do you want to work for a company that will take pride in developing you and providing youwith a unique professional skillset?
Working as part of a friendly team, you will need to be driven, motivated and organised with excellent communication skills. If this describes you, then please apply.
This position will be responsible for communicating with customers who have been involved in an accident, as well as this you will be liaising with many different stakeholders, to ensure that the customer is back on the road as soon as possible and the claimis settled.
In return you will learn how to effectively deal with customers, clients and colleagues from different backgrounds and cultures. You will have the ability to use your initiative, working towards achieving a perfect journey for the customer. We will alsohelp build your confidence as an individual and help teach you the value of taking ownership when required.
Innovation Group offer a great benefits package of; 25 days holiday plus UK bank holidays, Life Assurance, 4% Company Pension Contribution, Flexible Benefits and Third Party Discounts.
If you are looking for the opportunity to progress, this is the ideal role. With the right attitude and the desire to develop your skills, there is always room to progress. Over 80% of our management and support team began within our customer service roles
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