IT Resource Analyst

2 weeks ago

London, United Kingdom Advantage Resourcing Full time

**ITResource Management Analyst**
- Location: Waterloo, London
- Length: 12 month contract
- Role will be Agency PAYE or via Umbrella PAYE

We're seeking a resource analyst with strong IT know-how to join a new and exciting team, working across multiple IT projects within a leading global company. A unique chance to access technical career paths that will support your personal development, andevery opportunity to grow your career.

Here's an exciting chance to be a part of our new IT Engineering business and help drive performance by providing world class technical, functional and consulting expertise that delivers the right skills, at the right time, in the right place.

Sitting within our Enterprise Resource Management (ERM) team, you'll join a fast-paced, responsive business that's fundamental to delivering the success of the IT division, ensuring IT projects, programmes and products evolve in step with business needs.

As our IT Resource Manager, you'll focus on allocating resources across IT Engineering to match business demand. That means helping to develop effective resource management processes and practices that ensure we have the very best information, systems andanalytics to drive insights and support decision making across every level of the business.

What's the role?

Your primary focus will be to manage resource allocation and matching demand for up to 500 roles, including staff and contractors, across multiple locations, lines of business and teams.

Your analysis and organisational skills will truly make the difference here, as you help drive continuous improvement through effective processes. You'll ably identify current and future skills and capability gaps and produce insights and reporting thatwill help the IT business achieve its goals and drive optimum performance.

More specific duties will include:

- Helping to drive quality, availability, and consistency across the resource management data.
- Handling the release of resources from assignments.
- Working with the IT Sourcing team to source contractors (from request to contract set up).
- Managing escalations for respective groups in case of resource allocation issues.
- Supporting continuous improvements and other initiatives within the ERM team.

Naturally, alongside your technical and analytical expertise, you'll also call on your excellent people skills, acting as liaison between project teams' demand for specific resources andthe provision of resources. All the while, nurturing constructive andtrusting relationships with a diverse range of, mostly virtual, business stakeholders.

**Requirements**:

- Specific experience and expertise with a diverse workforce strategy.
- Proven stakeholder and relationship management skills.
- An ability to be delivery focused and deliver in a maturing business model.
- Skilled at supporting and participating in developing effective solutions where broader frameworks might not be in place or be under development.
- Experience in managing teams and engaging with external suppliers.
- Experience with resourcing processes (demand validation, allocation, de-allocation, KPI tracking) for large accounts and engagements.
- Experience with reporting and analytics of resource data.
- An understanding of the disciplines and roles in IT projects and services.
- Experience of team leadership and project and programme management.

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