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Office Administrator
2 weeks ago
Our client is an Electrical & Fire compliance company dedicated to providing exceptional services to clients all over the UK who take pride in their commitment to quality, professionalism, and customer satisfaction. They are a small team enjoying an outstanding growth rate.
**Responsibilities**:
- Answer phone calls, respond to inquiries and deal with new customers and existing customers to ensure smooth running of their accounts
- Coordinate and schedule appointments and jobs
- Maintain accurate records and ensure proper documentation of client information
- Updating the CRM
- Support the management team with various administrative tasks
- Collaborate with other operatives to ensure smooth workflow and effective communication
**Requirements**:
- Proven experience in office administration or a similar role
- Proficiency in using office software, including MS Office Suite (Word, Excel, Outlook, PowerPoint)
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively
- Excellent verbal and written communication skills
- Attention to detail and high level of accuracy in all tasks
- Exceptional customer service skills and professional demeanor
- Ability to work both independently and collaboratively within a team
- Familiarity with electrical compliance regulations or the electrical industry is a plus
- Confident telephone manner
The sort of person they are looking for is someone confident, quick thinking, who can't work on their initiative. However, full training will be given. You must drive and have your own vehicle as there are no transport links to the office in this rural location. If you believe you have what it takes for this role please get in touch and forward your CV today
INDLC
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Hook, Hampshire: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
