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Transport Administrator monday to Friday

2 weeks ago

Harlow, United Kingdom Bunzl Catering Supplies Full time

**Job Description & Person Specification**

**Job Title**

**Reporting To**

Transport Administrator

Transport Manager

**Operating Company**

**Location**

Bunzl Catering Supplies

Harlow

**Responsible for**
- No direct reports

**Key Relationships**
- Transport Supervisor
- Operations Manager
- Transport Controllers/Planner/Supervisors
- Stock Controller
- Office Administrator
- Drivers
- Warehouse Supervisor, Team Leader & Operatives

**Summary of Role**

The role of a Transport Administrator involves someone who can organise and perform all admin tasks in a logical and timely manner. Be able to multi task and manage to keep accurate and up to date records whilst providing support to other areas of the office environment as and when directed. Responsible for ensuring all driver paper work is completed and processed correctly.

**Job Accountabilities**

**Operational Efficiency**;
- Assist with the day to day traffic operation
- Book and record all information required for couriers and sub contractors
- Debrief drivers ensuring all information is recorded
- Account for all consignments received and forwarded
- Arranging vehicle maintenance, MOTs and tax payments, organising vehicle replacements if required
- Assist in stock checking routines as requested
- Filing of all paper work in a logical order, maintaining the filing systems is relevant

**Customer Service;**
- Resolve customer service queries whilst developing and maintaining customer relations

Perform other duties as assigned by management from time to time

**Skills & Competencies**

**Quality of Work - **Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks

**Team Work - **Ability to establish and maintain working relationships with others. Shares information and resources with others as required. Ability and willingness to follow instructions of management, and respond to requests from others in the team in a helpful manner. Contributing work and effort to group performance to meet agreed upon objectives and achieve team success

**Communication & Interpersonal Skills - **Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treats people fairly and courteously.

**Customer Focus - **Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation. Demonstrates an understanding of the needs of internal and external customers. Ensures actions of self and others meet or exceed customer requirements.

**Initiative - **Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self reliant.

**Planning & Organisation - **Adapts to changes and uses resources effectively. Together with line manager, sets objectives, establishes priorities and develops plans. Arranges work schedules and prioritises work to meet deadlines. Seeks clarification and approval where appropriate before commences new projects or working methods.

**Flexibility - **Willingness to work extra hours or help out in areas outside of role. Use of initiative to ensure tasks are completed. Supportive of manager and wider team goals and objectives.

**Transport Controller - Person Specification**

**Overview**

**Attributes**

**Essential**

**Desirable**

**Education / Training / Qualifications**
- Good Standard of Numeracy & Literacy ( GCSE C or above )
- Microsoft Office
- Full UK driving licence

**Knowledge**
- Previous experience in a similar role
- Digital/Analogue Tachograph expert

**Experience**
- Administration skills
- Previous experience in a logistics or Distribution environment

**Personal Attributes**
- Reliable
- Pleasant, approachable and polite
- Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail
- Ability to be flexible to suit the requirements of the operation
- Ability to work as part of a team and willing to assist where necessary

**General Skills**
- Ability to establish and maintain working relationships with others
- Ability to consistently uphold the core Company values.

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**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Wellness programmes

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Fri