Admin and Customer Services Assistant

5 days ago


Salford, United Kingdom Bidfood UK Full time

There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.

From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs. We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialties. We believe in our food, and we know that our people are so very important in our success. working for us, you’ll not be just a number; you’ll be part of an inspiring team where your views count.

You’ll also manage a range of financial responsibilities including account payments, credit requests, wages data and petty cash, so you’ll need a high degree of financial organisation and accuracy. And your proactive and collaborative nature will ensure you can take on and resolve and other administration requirements that arise.

You must be a skilled and natural customer service advocate with understanding of its importance in a food distribution environment. Your attention to detail and organisation will be excellent, backed up with strong IT and finance skills.

Success in this role will utilise all your influence and impact with colleagues right across the depot, to ensure a shared commitment to the highest standards of customer service.

You must be flexible and willing to work 5 out of 7 days including some bank holidays and Saturday.
If this is you, we look forward to hearing from you

Benefits: 4%/4% matched pension scheme rising to 6%/6% with service, 33 days holiday per annum (inclusive of public holidays) (34 in Scotland), funded healthcare cash plan for you and your family, digital GP, life assurance, personal accident scheme, employee discounts, employee helpline and counselling, free onsite parking.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Salford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: In person



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