Groups, Events
1 week ago
Holiday Inn Gatwick Worth is a 4 Star AA accredited hotel in Crawley, which recently underwent a £9 million refurbishment and extension project.
We now boast 158 bedrooms, 5 event rooms accommodating up to 350 delegates and a new restaurant Meadow - Kitchen | Bar | Terrace.
We are looking for a sales driven and organised member for our team for the position of Groups, Events & Sales Coordinator. This is a fantastic new role within the Sales team, playing an important part in developing Group and Event business.
This position will be responsible for converting group business from enquiry to confirmed bookings and being sales driven to gain additional new business.
This is an important role as it generates key revenue for both accommodation and events for the hotel.
As Groups, Events & Sales Coordinator your focus will be to maximise sales through the following:
- Winning and retaining business while promoting the awareness of all facilities and services on offer.
- Ensuring all group and events are dealt with from enquiry to confirmation, arranging private dining requests and completing banqueting sheets with great attention to detail.
- Use sales techniques that maximise revenue including up selling.
- Pro-actively follow up on all provisional bookings, tracking the enquiries and maintaining good working relationships with clients.
- Liaise with the other teams within the hotel to ensure a seamless transition of information from the Sales team to the Operations team.
- Process and book all group accommodation within our reservation booking system, experience using Delphi and Opera would be useful but training will be provided.
- Manage post event follow-ups, billing, feedback and maintaining client relationships for future business opportunities.
- Researching and undertaking competitor hotel analysis.
- Pro-actively seeking new group business opportunities for the hotel and arrange meeting for show rounds.
- Assist the Sales & Marketing Executive with their duties when requested, such as social media and guest reviews.
**Schedule**:
- 8 hour shift
- Monday to Friday
- Some weekend and evening working
- **Benefits**:
- Opportunity to work for a well renowned brand
- Auto enrolment pension scheme
- Development and training prospects
- Discounted stays in over 5,656 IHG hotels around the world Discounted Food and Beverage facilities in over 5,656 IHG hotels around the world
- on-site parking
Pay: Up to £26,000.00 per year
Additional pay:
- Quarterly bonus
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 15/11/2024
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