Customer Service Consultant

6 days ago

Bridport, United Kingdom TSB Banking Full time

TSB
**Job Title**: Customer Service Consultant (Money Confidence Expert)
**Function**: Branch Banking
**Location**: Bridport
**Hours**: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis
**Salary**: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits
At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.
We are looking for someone who is passionate about customer experience.
How you’ll make a difference
As a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.
What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems.
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.

Location

What we offer in return
We’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:

- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension - TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare

If this sounds right up your street, come and join our team. We make things happen
We are TSB. Life Made More.
LI-KS1
Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day.
Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off, if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you
Remember TSB is a Disability Confident Leader which means you are entitled to be part of the selection process for a role if you meet the minimum criteria outlined in the job advert.

  • Customer Service Assistant

    13 hours ago

    Bridport, United Kingdom Golden Cap Holiday Park Full time

    Can you help to give our customers a fabulous holiday experience at our award winning Golden Cap Holiday Park, situated right on the Jurassic Coast, where being by the beach and sea every day will be the norm. It’s all about the experience - from providing 5-star customer service & creating the best holidays, we love to provide our customers a fantastic...

  • Customer Service Assistant

    2 days ago

    Bridport, United Kingdom Golden Cap Holiday Park Full time

    Come and work near Seatown Beach. Golden Cap Holiday Park are looking for an enthusiastic and friendly person to join our customer service team (Reception & Shop team). We are looking for Full and Part Time Team Members who are enthusiastic and willing to get involved with our small on park team. Daily tasks consist of taking phone calls from our customers,...

  • One Stop

    1 week ago

    Bridport, United Kingdom One Stop Stores Ltd Full time

    About the role We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. You will play an important role in the day-to-day operations of our store activities by providing excellent customer service,...

  • Customer Service Assistant- Spar Bridport

    6 days ago

    Bridport, United Kingdom Appleby Westward Group Ltd Full time

    **Customer Service Assistant** **SPAR Bridport** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting opportunity for a part time...

  • One Stop

    1 week ago

    Bridport, United Kingdom Tesco Full time

    One Stop • Bridport • Permanent • Apply by 12-Dec-2025 We're looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. You will play an important role in the day-to-day operations of our store activities...

  • Consultant Geriatrician

    6 days ago

    Bridport, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Dorset HealthCare is seeking to welcome a new community consultant geriatrician, or a doctor with a specialist interest and extensive experience in caring for people with increasing frailty, to our team. This is a part time post of 7.5 sessions per week with Dorset Healthcare, with further sessions likely to be available with Dorset County Hospital. We would...

  • Customer Team Leader

    6 days ago

    Bridport, United Kingdom Co-op Full time

    Customer Team Leader Location: Sea Road North , Bridport, DT6 4RR Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training...

  • Customer Team Leader

    6 days ago

    Bridport, United Kingdom Co-op Full time

    Closing date: 17-12-2025 Customer Team Leader   Location: Sea Road North , Bridport, DT6 4RR Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at...

  • Customer Team Leader

    6 days ago

    BRIDPORT, United Kingdom Co-op Full time

    Closing date: 17-12-2025 Customer Team Leader   Location: Sea Road North , Bridport, DT6 4RR Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at...

  • Customer Team Leader

    1 week ago

    BRIDPORT, United Kingdom Co-op Full time

    Closing date: 17-12-2025 Customer Team Leader   Location: Sea Road North , Bridport, DT6 4RR Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at...