Senior Key Account Manager

**Senior Key Account Manager - Healthcare Waste**
**phs Group**
**National role**
Managing a portfolio of strategic key accounts and operating at a senior level to understand our customers waste management needs.Helping customers to build a business plan by working in partnership with them to grow and retain business through developingmutually profitable relationships and creating long term solutions.
**What is the job of a Senior Key Account Manager - Healthcare Waste?**:

- To ensure all customers within the portfolio are buying all relevant waste products and service
- Deliver up-to-date and compliant waste collection services, via contracted services, and to make sure all opportunities of offering sustainable waste services to the client base are achieved
- Knowledge and experience of working with current waste legislation and be able to advise clients on the services required to ensure their own compliance with waste collections and disposal
- Achievement of annual new business turnover and margin target
- Present and gain agreement from customers that add value, continuous improvement and innovation both for customers and our organisation
- Build strong working partnership across all areas of the business and gain a clear understanding of the customer’s organisation and their needs
- Ensure that the customer experiences the best and most appropriate level of support and service and that ultimately to the customer reflects a single joined up team approach
- Work with the Tenders team to produce final bids and documents to the customers
- Generate timely management reports as required that will include pipelines, current portfolio revenue, identifying risks and opportunities with action plan to support
- Ensure clarity with all stakeholders, with a proactive approach to service management
- Work proactively with your portfolio, with a planned schedule of visits, using reports and information to keep the customer up to date, ensuring that you get the most from your visits and calls

**What kind of person are you?**:

- A proven service or sales professional operating at the minimum of key and high value account level. A growth track record in a B2B sales/service environment (service or consumables), with a strong level of commercial acumen, gained from senior accountmanagement or large/key sales background
- Strong knowledge of the Waste sector
- Highly developed selling skills with excellent communication skills both F2F and written, with the interpersonal skills to influence other parts of the business
- Ability to work on own, planning diary and working autonomously within your defined role

**What you’ll have**:

- Experience managing the waste side of large key accounts.
- High levels of energy, commitment, and tenacity with a strong understanding of the sales/service process and large accounts processes and buying behaviours
- IT literate, with an emphasis on using technology to be effective and productive
- Good at strategic planning and day to day organising skills, high in initiative and problem-solving skills
- Full UK clean Driving License
- Ability to travel regular/daily within the UK (occasional overnight stays)
- Advanced DBS (CRB) or happy for us to check on offer of employment due to areas visited

**In return for your commitment and expertise, you will get**:

- Competitive salary
- On target earnings
- Company car or car allowance
- Phone, laptop, and kit to work effectively from home and on the road
- Pension scheme
- 23 days holiday allowance plus bank holidays
- Reward Gateway Discount Card - savings from over 800 retailers
- Buy and sell holiday scheme
- Ongoing development and career opportunities

**Who we are?**
phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, tomulti-national restaurant chains, healthcare establishments and small owner-occupied shops.
phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumablesand air purifiers or supplying floor mats to prevent slips, trips and falls.
You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste.
phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental.
- At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.Please let us knowif we need to make any reasonable adjustments for you during the recruitment process._