Customer Services Advisor

2 days ago

London, United Kingdom tower Hamlets Full time

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**Customer Services Advisor**:
**Can you deliver Excellence?**:
**Customer Services Advisors for the Corporate Contact Centre**

Tower Hamlets Council is transforming the way services are delivered to make them more consistent, more accessible, and capable of meeting the changing needs of our customers.

We are currently recruiting for 3 part-time posts for Customer Services Advisors, consisting of the following shifts:
**Shift A**: 20 Hours per week, 10.30 to 2.30pm, Monday-Friday

**Shift B**: 25 Hours per week, 11 to 4pm, Monday-Friday

**Shift C**: 25 Hours per week, 12 to 5pm, Monday-Friday

If you are hardworking, flexible, passionate about customer services and want to make a positive contribution to the lives of our customers, please see the job description and person specification provided.

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough

**Files**: JD-Customer-Service-Advisor-(Corporate-Contact-Centre)-Nov-23.pdf

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