Customer Service Advisor
5 days ago
Customer Service Advisor - 12 Month Fixed Term Contract with the potential to go permanent I am looking for an experienced Customer Service Advisor to work for my bespoke client based in Earlsfield. This role required excellent customer service skills and confident telephone manner as you will be dealing with a high volume of inbound telephone queries. You will play a crucial role in managing daily operations, ensuring optimal scheduling, and maintaining high customer satisfaction. Responsibilities: Serve as the primary point of contact for customer inquiries via phone and email, ensuring responsive and high-quality service.Own and resolve customers queries offering a solution on each call feeling empowered to leave every customer happy.Utilise our Central Electronic Booking system to manage and optimize engineers diaries and installation schedules.Accurately enter and manage data within our works scheduling and accounts systems, contributing to efficient process flows.Collaborate with various departments to ensure timely ordering and availability of necessary items for the engineering team.Proactively identify and report any operational issues, suggesting improvements to enhance departmental efficiencies and customer service delivery. This is a 12 month contract position with the potential to go permanent if the role is the right fit. This is a Monday to Friday opportunity rotating between early and late shifts. Early Shift: 8:30am - 5pm Late Shift: 9am - 5:30pm Annual Salary: £25-30k DOE Hybrid opportunity 3 days in office 2 days wfh after training has been completed which can take 4-8 weeks. Requirements: Excellent Communication SkillsPrevious Experience within a similar role ideally a Call CentreHave worked with systems such as Zendesk (preferred not essential) and FSM (preferred not essential) For more details apply todayPlease send an up-to-date CV via the email listed detailing your relevant experience to Lilly Douglas. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures.
-
Customer Service Advisor
2 weeks ago
London, United Kingdom British Gas - Customer Service Full timeJoin us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...
-
Customer Service Assistant
1 week ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Services Advisor
4 weeks ago
London, United Kingdom Job Switch Ltd Full timeToanswercallsfromcustomers,usingourCallCentretechnologies. Toansweremailsfromcustomersusingdigitalemailtechnology. To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds. To maintain customer service standards by answering customers telephone calls and emails,...
-
Customer Service Advisor
1 week ago
London, United Kingdom Residential Management Group Full time**Customer Service Advisor - Full Time Permanent - 37.5 hours** **Salary: £19,000 increasing to £19,500 after 6 month probation period and to £20,000 after 1 year service** **Monday - Friday **9am to 5.30pm** **Location: Westminster, London, SW1P 1AF (This role is fully office based)** RMG are an industry leader within the Property Management sector and...
-
Customer Service Advisor
2 weeks ago
London, United Kingdom Utility Collections Ltd Full timeCustomer Service Advisor Poulton-le-Fylde, FY6 8JX (office based) Salary £27,000 to £28,500 Working hours: Monday to Friday 9am – 5pm 24 days annual leave + Bank Holidays What's in it for you? Full training and ongoing development Join a growing, dynamic, and supportive team Be part of a scale-up business making a real difference in the energy sector...
-
Customer Service Advisor
2 weeks ago
London, United Kingdom Hireonline Full time**Customer Service Advisor - East London** - £32-38k per year **Hours** - 37.5 hours - 8:30am-5:00pm Monday-Friday **What We Offer**: - A friendly and supportive work environment - Potential monthly and yearly bonus depending on company performance **The role of Customer Service Advisor**: - Manage and process sales orders, confirmations, invoices, and...
-
Customer Service Advisor
2 weeks ago
London, United Kingdom Headstart Employment Full timeCustomer services Advisor Part time Monday, Tuesday & Thursday Morden £11ph Starting salary Free parking Immediate start This is a fantastic opportunity to join this environmentally aware Company as a Customer Services Advisor. I am looking for an experienced customer services advisor who is educated to at least A- level standard and who is looking...
-
Customer Service Advisor
7 days ago
London, United Kingdom Blaze Marketing Full timeWe are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...
-
Customer Service Advisor
18 hours ago
London, United Kingdom Blaze Marketing Full timeWe are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...
-
Customer Service Advisors
7 days ago
London, United Kingdom Hireonline Full time**Customer Service Advisors - London** - £25,000 - £30,000 per year **Benefits**: - Staff discounts on a wide range of products - Opportunities for professional development and career advancement - Work in a lively and inspiring atmosphere surrounded by beauty and fashion **Hours** - Full Time **The role of Customer Service Advisors**: - Assisting...
