Customer Service Advisor

7 days ago


London, United Kingdom Hireonline Full time

**Customer Service Advisor - East London**
- £32-38k per year

**Hours**
- 37.5 hours
- 8:30am-5:00pm Monday-Friday

**What We Offer**:

- A friendly and supportive work environment
- Potential monthly and yearly bonus depending on company performance

**The role of Customer Service Advisor**:

- Manage and process sales orders, confirmations, invoices, and purchase orders
- Work to internal timelines to ensure timely order fulfilment
- Investigate and resolve customer inquiries and complaints
- Manage data and documentation
- Collaborate with various departments to ensure order accuracy and smooth processes
- Stay up-to-date with product knowledge to enhance customer service
- Other duties and as when required

**The ideal Customer Service Advisor**:

- Experience in a similar Customer Advisor role within an office environment is desirable
- Experience within a similar industry is desirable
- Confident IT skills
- Awareness of ISO Standards, health and safety and data protection
- Excellent communication skills, both written and verbal



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