Customer Service Advisor

1 week ago


Bournemouth, United Kingdom Mploy Staffing Solutions Full time

**Customer Service Advisor**
**Location**: Bournemouth
**Salary**:£21,250 - £22,000 per annum DOE
**Working Hours**: 8:30am - 5:30pm, Monday - Friday & 1 in 6 Saturdays 9am - 12pm
Your key focus will be providing exceptional customer service, building strong relationships with key contacts, and providing support to customers on a variety of communication platforms. Setting and meeting customer expectations is key and it’s important thatyou have the ability to manage and prioritise workloads.
**Key Duties**:

- Answering operational telephone calls in a professional manner
- Building a rapport with customers and suppliers
- Advising customers accordingly and dealing with a variety of queries

**Required Skills/Experience**:

- Customer service driven with a focus on building and maintaining relationships
- Work efficiently with processes within the business
- Previous customer service experience
- Positive and adaptable with a definite team attitude
- Able to think on your feet effectively in all situations with customers and supply chain
For more information or to apply, please contact Shannon in our Bournemouth office on /



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