Customer Service Advisor

2 weeks ago


Bournemouth, United Kingdom Mploy Full time

**Customer Service Advisor**

**Location**: working from home -Bournemouth based

**Salary**: £11ph

**Hours**: Monday -Friday, 09:00-17:00

**Duration**: 12 months duration

Our client based in Bournemouth are looking for a Customer Service Advisor to join their team, working from home. You will be the first point of contact for customers in all matters relating to a range of services.

**Duties**:

- Respond to customer queries in a timely manner
- Process payments in person and over the phone
- Ensure documents are checked and verified following procedures
- Uploading and Storing documents in appropriate systems
- Assisting customers to use digital services
- Maintain accurate records of enquiries, resolutions, and customer information record.

**Skills**:

- Excellent attention to detail
- Excellent communication and administration skills required
- Strong IT skills
- Data inputting experience is essential

To apply, or for more information please contact Cristina or Gin on 01202 / 478278

**Salary**: £11.00 per hour

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Bournemouth



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