Customer Service Advisor
2 weeks ago
**Customer Service Advisor**
**Location**: working from home -Bournemouth based
**Salary**: £11ph
**Hours**: Monday -Friday, 09:00-17:00
**Duration**: 12 months duration
Our client based in Bournemouth are looking for a Customer Service Advisor to join their team, working from home. You will be the first point of contact for customers in all matters relating to a range of services.
**Duties**:
- Respond to customer queries in a timely manner
- Process payments in person and over the phone
- Ensure documents are checked and verified following procedures
- Uploading and Storing documents in appropriate systems
- Assisting customers to use digital services
- Maintain accurate records of enquiries, resolutions, and customer information record.
**Skills**:
- Excellent attention to detail
- Excellent communication and administration skills required
- Strong IT skills
- Data inputting experience is essential
To apply, or for more information please contact Cristina or Gin on 01202 / 478278
**Salary**: £11.00 per hour
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Bournemouth
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