Operations Administrator
2 weeks ago
**Post** Operations Administrator
**Hours** Monday to Friday 08.30 to 17.30 - 40 hours per week
**Salary **£20,000.00 pro rota
**Duties will include**:
Be responsible for the whole procurement process of OTC and generics lines, for both Allcures and David Hart (Santo) Ltd - Buying and booking in.
To ensure that all orders placed by customers are accurately taken down, and dispatched.
To ensure that all credit notes are chased and received relating to deliveries in branches.
To ensure the timely distribution of all NRT prescriptions.
To manage all returns from shops ensuring stock is checked and booked into the warehouse promptly ensuring wastage is reduced.
To ensure monthly service and wastage data is sent in by each branch, and ready for the Reports.
Manage the complaints process from customers, and monitor company reviews
Chase bad debtors for David Hart (Santo Ltd).
Manage to Sales Commissions reports for David Hart (Santo) Ltd.
To ensure customer statements are generated and sent out monthly.
Maintain the smooth running of all systems including Analyst, Proscript and Dataplast
Making and editing high quality product pictures and updating them across all the group’s sales channels
Supporting the IT and Operations Manager with any other tasks
**Person specification**
Well-groomed and presentable.
IT literate
Strong communication and excellent customer service skills
Trustworthy and understanding of confidentiality issues
Professional, tactful, and friendly attitude
Excellent team working skills
Commitment to continuing professional development and training
**Salary**: £20,000.00 per year
Schedule:
- 8 hour shift
- Day shift
COVID-19 considerations:
The Company complies with COVID-19 precautions.
Work Location: One location
Reference ID: JL/100
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