Training Officer

2 weeks ago

Newtownards, United Kingdom Hughes Insurance Full time

As a Business Development Executive, you will be primarily responsible for opening new customer accounts as well as servicing existing accounts and will be identifying potential targets and converting them into new customers. Working as part of the Commercial Team, our overall objective is to achieve operational targets in respect of Sales, Renewals and Adjustments for the relevant products, whilst providing excellent customer service. These targets will include volume of premium transactions, customer satisfaction levels, and document turnaround times.

We’re looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue.

Duties & Responsibilities
Handling New Business Sales and Renewals for wide variety of Commercial products, liaising and negotiating with insurers
Assessing and Surveying of Risks as required and the preparation of submissions to insurers for quotation within underwriting guidelines
Meeting and exceeding personal, team and department targets
Complying with FCA regulations and requirements
Liaising with Claims Handlers/Loss Adjusters when required
The observance of Hughes Insurance compliance procedures
Visiting new and existing customers when required
Proactively managing insurer and client relationships
Ensuring cover meets the demands and needs of each customer
Resolution of complaints from customers and the handling of complaints in line with the company complaints process
Undertaking other duties as assigned as and when required

Essential Qualifications and Skills

At least 3 year’s recent Commercial experience working to Senior Account Handler level or Commercial BDE
Cert CII qualification
Hold a Full UK Driving licence
You have a passion for working with people, and demonstrable ability to act with empathy, dignity and respect
You communicate clearly and transparently
You have strong influencing and negotiation skills
You’re open to feedback and proactively champion change
You have a passion for doing what’s right and the determination to follow through
You’re open to engage with all people and possibilities
You can work independent, at times with mínimal supervision

Desirable Criteria

Two years recent experience using Open GI software or equivalent platforms
Working towards your Diploma CII/ACII
- We now operate a remote working model primarily working from home with limited time spent in the office. There is an expectation to attend the office when required for example for training purposes

HereForTheJourney #HughesJourney #Worklife #NewChallenge #Career

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: Hybrid remote in Newtownards

Reference ID: TO/0223

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