Student Support Officer- Newtownards

1 week ago

Newtownards, United Kingdom HAYS Full time

Job DescriptionStudent Support Officer, Newtownards, £16.82 per hour, immediate start Your new company Hays are working with an educational body to recruit for Student Support Officers X2. Both roles are based in Newtownards with some travel across sites required. Post 1: 31 hours per week Post 2: 36 hours per week Your new role You will be a proactive and compassionate individual to support students through the coordination of work placements, pastoral care, and assessment activities. This role involves working closely with employers, students, and internal teams to ensure a positive and productive learning experience. The successful candidate will play a key role in helping students overcome barriers to learning, monitor progress, and maintain engagement throughout their educational journey. Key Responsibilities: Secure and coordinate work placements, ensuring all compliance and documentation is in place. Conduct regular student visits and progress reviews, reporting outcomes to relevant teams. Provide mentoring and support for student competitions and career development. Monitor attendance and follow up on absences, referring students to appropriate support services. Support students with personal, academic, and wellbeing-related challenges. Assist in assessment activities and provide feedback to curriculum teams. Facilitate meetings with stakeholders including parents, careers advisors, and support agencies. Contribute to recruitment and marketing events such as open days and enrolment. Maintain accurate records using internal systems and ensure all administrative tasks are completed. Promote training programmes and liaise with employers to support student transitions into employment. What you'll need to succeed Essential Criteria Hold a Level 4 qualification or equivalent. Hold GCSE English and Maths at grade C or above or equivalent. A current driving licence and access to a car or have access to a form of transport that will enable the post-holder to fulfil the role in full. Experience of using the Microsoft Office suite, in particular Outlook, Word, Excel and Teams. An ability to communicate confidently and effectively with a range of stakeholders through various methods. Demonstrate ability to create and develop links and effective working relationships with stakeholders. Demonstrate excellent oral and written communication skills. Desirable Criteria Hold a recognised Assessor Award (A1, D32, D33) or be willing to work towards Experience of organising work placements and liaising with employers. Experience of assessing students/trainees. Experience of working with and supporting apprentices/ trainees/students and/or experience of working on training and employment programmes. Experience of using a Management Information System to collate, update and extract data. What you'll get in return Fixed term contact until April/May Immediate start £16.82 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4738981

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