Food and Beverage Assistant

Job Introduction
As a **Food and Beverage Assistant** at Sodexo in **Aberdeen**, you are also a helping pair hands and a good mood motivator. This role includes the preparation and serving of our vibrant menu and ensuring all working areas are kept clean and tidy. Your cheerful customer service puts a smile on people's faces and makes an impact in their everyday lives. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

**What you’ll do**:

- Ensuring the correct standard is set and adhered to in all areas of service delivery - to include room set-up, food and beverage delivery
- Ensuring all duties are completed within set time scales
- Learn menu items and be able to describe them appropriately to guests
- Greet customers, present menus, offer drinks menu and explain daily specials or any changes to the menu to customers
- Answer questions related to menu items and make recommendations
- Take food and beverage orders from customers
- Relay food and beverage orders to the kitchen staff
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
- Remove dirty dishes and glasses and clean tables after customers finish meals
- Prepare itemized checks and hand them to customers and take payment
- Clean and set up dining areas, refill condiments, roll silverware, and stock service areas
- Adhere to grooming and appearance standards consistently
- Providing consistent high standards of service all the time to ensure all customers receiving the same products and service
- To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs
- To ensure all food and drinks are presented and served in line with company standards
- To co-operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times

**Experience required**:

- Excellent communication skills both written and verbally and can demonstrate experience of working with previous customers or clients
- Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
- Good time management and organizational skills
- Ability to work well under pressure managing multiple workloads
- Ability to achieve and set standards and operate to performance criteria, with particular regard to food and beverage
- Knowledge of Health and Safety and Food Safety
- Able to demonstrate attention to detail and adherence to standards
- Positive approach to learning in role and identifying own training needs as appropriate
- Self-motivated with a sense of own initiative
- Ability to work effectively as part of a team
- Flexible approach to role - must be available to work different shifts including evenings and weekends if required by the business

**What you bring**:

- Positive attitude, professionalism and respect for others
- Basic food-handling skills
- Ability to work in a standing position for long periods of time (up to 8 hours)

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company

About The Company
**About Sodexo**

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Package Description
- **30 hours per week**:

- **£10.90 per hour**:

- **5 from 7 days needed from 7th November
- 23rd December**:

- **Full protective uniform supplied**:

- **Full training provided**:

- **Frequent transport links close-by**:

- **Secure free parking available on site**:

- **Pension scheme provided by Legal & General**:

- **Sodexo discounts and rewards hub including 50% off cinema tickets and huge discounts on high street retailers**:

- **24/7 Virtual GP access**:

- **Reduced gym memberships and other incredible health and wellbeing discounts**:

- **Unconditional support,