Client Services Representative

2 weeks ago

London, United Kingdom Bank of America Full time

**Job Title: Client Services Representative - Fixed Income**
**Corporate Title: Vice President**
**Location: London**

**Role Description**:

- Primary point of contact for client inquires and problem resolution
- Act as a point of escalation for core operations teams within Fixed Income as well as the broader organization
- Daily monitoring of client activity across multiple markets managing risk and servicing clients daily needs
- Drive operational initiatives both internally across the organization and with clients to drive efficiencies, increase revenues and reduce risk
- Client visits and meetings as required
- Metric reporting and analysis
**The Team**:
The role will entail monitoring daily trading activities across multiple markets, mitigating risk for the firm and client and acting as an escalation point for core operations teams working to resolve issues. The team interacts with Front Office and Sales to help drive an protect revenues, Core Operations teams to escalate and resolve issue and other Client Service teams to drive process improvements and efficiencies leading to an enhanced client experience and reduced operational risk and expense. There are opportunities for growth with cross training into other client services teams and future mobility within the broader Client Services Organization

**Core Skills**:

- Experience, preferably in a client service or middle office operations capacity
- Excellent communications skills and ability to present to an audience
- Ability to work under pressure individually and in a team environment
- Ability to liaise with all levels of the firm and people with different experiences and backgrounds
- Self-motivated
**Bank of America**:
Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

**Job Band**:
H5**Shift**:
**Hours Per Week**:
35**Weekly Schedule**:
**Referral Bonus Amount**:
0

  • Client Service Representative

    4 days ago

    London, United Kingdom CSC (Corporation Service Company) Full time

    **Title: Client Service Representative** **Location: London** **Working Hours: Monday to Friday - 9am - 5.30pm** **Hybrid - Office Days - Tues to Thurs As a Customer Service Representative, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets....

  • Client Service Representative

    2 weeks ago

    London, United Kingdom CSC (Corporation Service Company) Full time

    **Title: Client Service Representative** **Location: London** **Working Hours: Monday to Friday - 9am - 5.30pm** **Hybrid - 3 days in the office** - Are you passionate about delivering excellent customer service? _ - We are too! _ We are currently hiring a **Client Service Representative**to support our global clients in a professional...

  • Client Services Representative

    2 days ago

    London, United Kingdom PRO Unlimited, Inc. Full time

    **Who We Are** **PRO Unlimited is the future of work.** Serving hundreds of the world's most recognizable brands for the past 30+ years, PRO Unlimited offers the industry's first holistic platform for the modern workforce. PRO's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to...

  • Client Service Representative

    2 weeks ago

    London, United Kingdom Deutsche Bank Full time

    **Job Title **Client Service Representative **Location **London **Corporate Title **Assistant Vice President The London Operations Client Services Team is responsible for liaising with our top tier European Clients and is looking for a Client Services Representative to manage the Bank’s external relationships with key institutional clients across the...

  • Client Service Representative

    4 days ago

    London, United Kingdom Pontoon Full time

    **Client Service Representative** **London** **6 Months** **£225 - £235, Inside IR35** My high-profile banking client are looking for a Client Service Representive to join the EMEA PB Client Service team to effectively deal with client queries to tight deadlines while being the key liaison point between clients, operations and business...

  • Treasury Client Services Representative

    2 weeks ago

    London, United Kingdom Pontoon Full time

    Job Title: Treasury Client Services Representative Duration: 12 months Location: London/Hybrid (four days per week in the office) Salary: £63000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities,...

  • Treasury Client Services Representative

    2 weeks ago

    London, United Kingdom Pontoon Full time

    Job Title: Treasury Client Services Representative Duration: 12 months Location: London/Hybrid (four days per week in the office) Salary: £63000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities,...

  • Client Service Representative, Officer

    1 week ago

    London, United Kingdom State Street Full time

    Client Service Representative, Officer’s role is to act as a single point **Purpose of Role**: The Client Service Representative Officer’s role is to act as a single point of contact for the Investment Manager Client and help resolve recon breaks with BOTH Middle and Back Office. **Specific Duties**: - The Client Service Representative, Offic is...

  • Client Service Representative

    6 days ago

    Greater London, United Kingdom CSC Full time

    Title: Client Service Partner Location: London | Hybrid: 3 fixed days in the office and 2 from home Working Hours: Monday to Friday - 9am - 5:30pm Are you passionate about delivering excellent customer service? We are too! We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B)...

  • Client Service Representative

    1 week ago

    London, Greater London, United Kingdom CSC Full time £20,000 - £35,000 per year

    DescriptionTitle: Client Service PartnerLocation: London | Hybrid: 3 fixed days in the office and 2 from homeWorking Hours: Monday to Friday - 9am - 5:30pm Are you passionate about delivering excellent customer service?We are tooWe are currently hiring a Client Service Representative to support our global clients in a professional business-to-business...