Sage Support Consultant

2 weeks ago


Wrexham, United Kingdom Shift F5 Full time

**Location**: Wrexham

**Salary**: Up to £45K

**Key Responsibilities**:
Provide a high level of technical support to Sage customers.

Respond to customer inquiries and requests in a timely manner.

Troubleshoot and resolve customer issues efficiently and effectively.

Liaise with other departments and teams within the company to ensure customer issues are resolved.

Assist in the development of technical solutions for customers.

Provide training and support to new customers.

Keep up to date with changes to the Sage platform and ensure best practices are followed.

Monitor customer satisfaction surveys and take appropriate action to improve customer relations.

**Technical Skills**:
Ability to troubleshoot and resolve technical issues.

Excellent communication and customer service skills.

Ability to work independently and as part of a team.

Strong problem solving and analytical skills.

Understanding of accounting processes and procedures.

**Keywords**: Sage Support Analyst, Sage Technical Support, Sage Technical Consultant, Sage Partner Support.

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.



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