Operations Assistant

**PLEASE NOTE**

**JOB DESCRIPTION - REQ09028**

Job Title and Grade: Operations Assistant, Band B

Contract: Permanent, Full time and Part-time available

Hours: Full time 38 hours per week to be worked as required within the working operational window of 5.30am to 8pm, 5 days in 7 days (see general information)

Current working pattern is Monday - Friday, 7:00am - 3:30pm.

Part time 18 hours per week to be worked as required within the working operational window of 5.30am to 8pm, 5 days in 7 days (see general information)

Current working pattern is Monday - Tuesday, 7:00am - 2:45pm. Wednesday 7:00am - 10:30am

**Salary**: £24,372 per annum (pro rata for part time)

Department/Section: Soft FM Services Responsible to: Head of Soft FM Services

Reports on a day to day basis to: Team Clean Supervisor

Purpose of job: To provide a quality, customer focused service to all areas of the University, including portering, external cleaning and waste and recycling services. The role includes carrying out regular health and safety checks.

**Duties of the Role**

The duties of the post, some of which will require physical effort such as standing for long periods, walking distances, climbing stairs, bending, stretching and lifting, pushing and pulling and using cleaning and maintenance equipment and driving university transport, will include the following:
1. Removing rubbish and recycling from buildings, external bins and collection points. All rubbish and recycling transported to compactor or other appropriate receptacle using a motorised vehicle where available.

2. Sorting waste materials and using industrial equipment within the University waste compound such as the bailer and compactor. Upkeep of the compound ensuring that hygiene standards and health and safety requirements are maintained.

3. The safe clearance and disposal of sharps and other hazardous waste.

4. Cleaning of external floor surfaces such as pathways using mechanical cleaning equipment where necessary.

5. Cleaning of small external structures such as signs and shelters using reach and wash system.

6. Cleaning of windows throughout the University including academic/administrate estate and the student residences using reach and wash systems.

7. Providing portering services, ensuring that requests are completed accurately, in a timely manner whilst maintaining high levels of customer service.

8. Driving of University owned vehicles, transporting goods off site and between campuses as and when required. This will include refuelling and charging of the vehicles.

9. Conduct regular health and safety checks including vehicle inspections, legionella flushing and equipment checks.

10. Responsible for ensuring faults/defects, within the academic/administrative and student residences are reported to the Team Clean Supervisor in a timely manner.

11. Operate and maintain commercial/industrial cleaning equipment such as scrubber driers, reach and wash systems and pressure washing equipment.

12. Use mobile phone/tablet apps for charging electric vans, conducting health and safety checks and processing work instructions linked to the University’s facilities management system.

13. Snow & ice clearance as per the requirements of the University’s Snow and Ice Policy.

14. Attendance of all necessary training as required by the role.

15. Ensuring that Health and Safety guidelines are followed at all times.

16. Assisting with the training and mentoring of new and temporary members of staff within the team

17. Flexibility in relation to University key events such as Arrivals Day, Visit Days, student ‘move out’ days, Graduation, summer conference season and Christmas rubbish collection.

18. Support cleaning operations within the academic/administrative and student residences when required. 19. Any other such duties as may be assigned from time to time by the Soft FM Services Manager or their nominee.

**General Information**

You can find more information about the department on the following link:
Soft FM Services | University of Essex

Although there is no regular overtime built into this post, the post holder shall be expected to work when required, particularly when the University is preparing for special functions. The current working pattern for the full and part time roles are:
Full time: 7.00am - 3:30pm Monday to Friday.

Part time: 7:00am - 2:45pm Monday to Tuesday. 7:00am - 10:30am Wednesday.

To satisfy the enhanced referencing you will need to provide the names of referees who can cover a 3-year employment/ Education history. If you have not been in employment or education for any period over 1 month in the past 3 years, please provide details of a person who is not a member of your immediate family or a close personal friend who will be able to confirm your suitability for the role.

Having a criminal record will not necessarily bar you from working with us - this will depend on the nature of the position and the circumstances and