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Governance Coordinator

2 weeks ago

Hatfield, United Kingdom Computacenter Full time

**About the team**

The governance and process team are at the heart of our customer’s modernization and digital transformation journeys. At Computacenter, high quality governance and process management are essential in providing excellent services to our customers. The governance for customer opportunities, such as complex framework agreements, huge projects and global Managed Services - our business is diverse and challenging. It is therefore essential that we adhere to the established rules and processes to ensure that the right people are able to make the right decisions for the company, at the right point in time.

**What you’ll do**
- As a member of the Opportunity Governance Team, you will be following processes to ensure the team tasks are completed accurately and in a timely manner.
- You will be preparing, scheduling and facilitating Governance Forums; ensuring the Forums are triaged appropriately, and are held at the correct Governance level and at the correct time. Ensuring the required documentation is provided by the Opportunity Owners, prior to the call.
- Management of the Forums includes ensuring the relevant decision making panel is in attendance and any delegates required are invited.
- The customer opportunities can be quite diverse so an understanding of IT Services would be an advantage, but full training will be provided.
- Working as part of the Group Legal and Contract Team, you will gain an understanding of the policies and be able to support the required processes to ensure compliance.
- You will spend time fulfilling a variety of tasks; working to provide an audit trail by accurately documenting decisions made by executive members of staff. The information captured by you forms the basis for valuable reports to control processes and to support future decisions.
- Process and facilitate discussions on management level to make sure agreements are reached within time-slot.

**What you’ll need**
- Having a background in the IT services industry is of great value. But the key factors to make you the perfect fit are as follows:

- You are efficient and structured in the way you work even in if there are multiple tasks to be handled at the same time.
- You know how to deal with sensitive information, and you can handle confidentiality.
- You are quick in documenting processes along defined timelines while providing a high level of accuracy and detail.
- Your communication with colleagues, internal customers and management is diplomatic, constructive, solution-focussed and straight-forward.
- Experience in minute-taking and capturing technical, legal or commercial points
- You are an experienced user of MS office products.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hatfield, AL10 9TW: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person