Heritage Automotive
2 weeks ago
**Heritage Automotive - Workshop Controller**
**VW Commercial Vans - Bristol £30,000 OTE £36,000**
Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, CUPRA, Honda, INEOS Grenadier, SEAT, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many of the world’s leading motorcycle brands.
**Working for Heritage Volkswagen**
VW has proven its ability to reach people across the globe through its expansion. Today, these German machines are available in virtually all parts of the world. In addition, they are also adapted to the different environments, a design that enables VW to meet the mobility and sustainability demands irrespective of where vehicles are used.
Here at Heritage, you will work side by side with some of the most knowledgeable and passionate individuals the industry has to offer.
**To Support the Aftersales Manager**
**Summary**
**Duties/responsibilities**:
- Management of the Workshop & team,
- Carry out regular reviews to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify
- Manage the performance of the department
- Manage and plan workshop & resources to ensure that work can be completed as per schedule
- Support the sales team to ensure cars (pre sale) are ready for handover
- Hold daily production meetings to Plan workload and resources,
- Anticipate production problems based on forward plan / resources and provide support to handle workload
- Monitor staff performance versus standard role requirements and personal objectives and identify areas for development & training
**To be successful you will have**:
- NVQ 3 - Motor trade
- Previous experience in similar role & proven track record
- Knowledge of Industry Standards
- Full UK driving licence
- Problem solving and analytical skills
- Excellent organisation and planning skills
- Strong communication skills
- Strong team working & leadership skills
- Flexible can-do approach
**What Heritage can offer you**
- Career progression and development within a company
- Competitive bonus scheme - OTE up to £6,000
- Flexible working patterns and opportunity to work part time
- Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus
- Employee Assistance Programme - qualified emotional and practical support 24/7
- Life assurance 3x your annual base salary for death in service
- Cycle to work scheme
- Eyecare voucher scheme
- Pension scheme with employer contributions
- 22 Days annual leave and bank holidays
- Staff Discounts
- Days leave for your Birthday
**Salary**: £30,000.00-£36,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Wellness programme
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Signing bonus
Ability to commute/relocate:
- Bristol, BS4 3QB: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
- NVQ 3 - Motor technician (required)
Work Location: One location
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